Rules of Engagement: A more proactive way
Appreciate the efforts put in formulating the Guide lines and Rules of Engagement.
But have a suggestion for its process improvement/Application.
Current process: Any one can post and moderators need to find whether it’s within the rules of Engagement and if not, it’s deleted or any action is taken by the moderators.
Reason could be lack of knowledge from the new users or a mere ignorance. And we don’t have a proactive system in place to avoid such instances.
Recommend: when a User try to post the Blog/Document – Why can’t system give a POP up Msg. asking “Did you checked in SCN on the content availability? Or “Are you posting it in correct Forum “with a brief note
Same way -If a user post a Question: When post tab is clicked – system need to trigger a warning Msg. Asking “Did you checked in SCN whether any Document is available”
All Msg. need to a warning type. User can bypass it and post the Question/Document/Discussion.
Same way: On replying to a POST in the forum, System need to have few check points and Question to ask
For E.g.: If a link alone is provided as Solution.System should suggest “Giving only the link is not acceptable give the format in a brief.
The validation and control andcheck points on what, how, when need to trigger can be done by moderators and apply it for SCN.
Once implemented the % improvement can be analyzed. A research can give the % improvement prior to this implementation.
Objective: SCN can operate in a more proactive way in this area.
Please share your thought on this