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To help with the migration of Sybase customers over to the SAP Sybase Support Portal, we have created some short how-to videos showing how to perform certain tasks.

These videos are a couple of minutes in length, and are available out on our SAPSMPTV YouTube channel:  http://youtube.com/sapsmptv.

They are also available on SCN as a tutorial, and the links have been added under each video.

Currently, there are nine videos that have been produced:

How to create a message/incident on the SAP Sybase Support Portal

https://youtube.com/watch?v=FRSHqRg8xnI

SCN Tutorial: https://scn.sap.com/docs/DOC-53693

How to request a license key for Sybase systems

https://youtube.com/watch?v=zYw1cP_jiDY

SCN Tutorial: https://scn.sap.com/docs/DOC-53690

How to request a license for Afaria

https://youtube.com/watch?v=Ng3UK4xJX0E

SCN Tutorial: https://scn.sap.com/docs/DOC-53686

How to create a new User login

https://youtube.com/watch?v=k3Da8YLh8Xg

SCN Tutorial: https://scn.sap.com/docs/DOC-53688

How to Download Sybase Software

https://youtube.com/watch?v=MRmetRSqNWw

SCN Tutorial: https://scn.sap.com/docs/DOC-53689

How to contact SAP Support for non-technical issues

https://youtube.com/watch?v=ezFsvqwYJfA

SCN Tutorial: https://scn.sap.com/docs/DOC-53691

How to set up single sign on certificate in SAP Support Portal

https://youtube.com/watch?v=fZ01ZTaPfLY

SCN Tutorial: https://scn.sap.com/docs/DOC-53685

How to download and set up the SAP Download Manager

https://youtube.com/watch?v=mBcI5aEnF-o

SCN Tutorial: https://scn.sap.com/docs/DOC-53687

How to update your personal profile

https://youtube.com/watch?v=gVAkjogtIe0

SCN Tutorial: https://scn.sap.com/docs/DOC-53692

More videos will be produced and uploaded shortly.

If you have any suggestions for future SAP Sybase Support Portal videos, please add a comment below.

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