To help with the migration of Sybase customers over to the SAP Sybase Support Portal, we have created some short how-to videos showing how to perform certain tasks.
These videos are a couple of minutes in length, and are available out on our SAPSMPTV YouTube channel: http://youtube.com/sapsmptv.
They are also available on SCN as a tutorial, and the links have been added under each video.
Currently, there are nine videos that have been produced:
How to create a message/incident on the SAP Sybase Support Portal
SCN Tutorial: https://scn.sap.com/docs/DOC-53693
How to request a license key for Sybase systems
SCN Tutorial: https://scn.sap.com/docs/DOC-53690
How to request a license for Afaria
SCN Tutorial: https://scn.sap.com/docs/DOC-53686
How to create a new User login
SCN Tutorial: https://scn.sap.com/docs/DOC-53688
How to Download Sybase Software
SCN Tutorial: https://scn.sap.com/docs/DOC-53689
How to contact SAP Support for non-technical issues
SCN Tutorial: https://scn.sap.com/docs/DOC-53691
How to set up single sign on certificate in SAP Support Portal
SCN Tutorial: https://scn.sap.com/docs/DOC-53685
How to download and set up the SAP Download Manager
SCN Tutorial: https://scn.sap.com/docs/DOC-53687
How to update your personal profile
SCN Tutorial: https://scn.sap.com/docs/DOC-53692
More videos will be produced and uploaded shortly.
If you have any suggestions for future SAP Sybase Support Portal videos, please add a comment below.
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