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Tip: how to find out the correct component when raising OSS messages

When creating OSS messages, a lot of people have no clue on which component to use. So they just choose a common component such as BC-ABA, FI-GL or just randomly choose one component. This will cause the message processing to be delayed. Here I would like to share how to find out the correct component.

In general SAP distinguishes components according to its products. If it is R/3 then the component is distinguished according to package/programs. Below are some examples. The rule is to find out the corresponding package.

1. If you have the program name.

Go to SE38-> find out the package of the program -> double click on the package name

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2. If you have the transaction name

Goto transaction SE93 -> display the transaction -> double click on the package name

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3. If you have the function module name.

     Goto transaction SE37 -> display the FM -> goto Attributes tab-> double click on the package name

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4.  As shown in the above 3 examples, no matter it is Table(SE11), Business object (SWO1) , or BADI (SE18), try to find the attributes of the object and you will find package, then application component.

5. Service market place  

1). Regarding on how to open system connections (R/3, WTS, HTTP…) and issues regarding the connections.

Component: XX-SER-NET-HTL

2). Regarding S users on service market place.

user:  XX-SER-SAPSMP-USR

authorization: XX-SER-SAPSMP-ACC

6. Others

If the product is not SAP R/3 and you have no idea which component should be used, just give a call to the hotlines listed in SAP note 560499 (Global Support Customer Interaction: Telephone/fax/e-mail) and they will help you to find out the proper component.

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