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SAP Cloud Connector Configuration

Here is a quick guide to how to install the SAP Cloud Connector.

Download Microsoft Visual Studio C++ 2010.

Java 6 or Java 7 needs to be installed – for Java 7, the sapjvm7 JRE can be downloaded from the following link:


  1. Once you have this downloaded, store it to a final location.

Note: If you change the location it will alter different commands in Java that will be not be able to run in tandem with the Bat file.


   2. Once JVM 7/6 is downloaded, extract all files to its final location.


   3. Next step is to define the path for JAVA_HOME and JAVA_PATH so that it can be linked to bin file.

       Environment variable JAVA_HOME and PATH needs to be set to the Java installation directory so that the bin subfolder can be found

   4. Go to Control Panel > system and Security > Security > Advanced System Settings

   5. Select Environment Variables


   6. You need to then create the path to where your JVM source files are located on the machine (See below for Path reference)


     “C:\JVM7\sapjvm_7\lib” as the JAVA_HOME Folder is located in “lib folder”


     See below for the path for JAVA_HOME. This is also located on the C drive.


“C:\JVM7\sapjvm_7” is where the JAVA_HOME folder is located.


Now that the Java JVM files have been uploaded, you should now test to see if they work correctly.

  1. Open Command Prompt.
  2. Type “Path”


  1. Then type “java –version


  1. Finally, type “javac -c” into the command prompt.


  E.  Java has now been successfully installed, as you can see the javac version is the one that was downloaded from the Hana OnDemand Tool Page.

Now it’s time to connect to the SAP Cloud Connector

1. Download the SAP Cloud Connector from the HANA OnDemand Tool Page.


2. Save the file in the C drive along with the JVM folder in a separate file.

3. Name the file “SAPCC”.

4. Go to this directory and start the Cloud connector via the go.bat file.

Enter https://localhost:8443/ into the browser.

This will launch the Cloud Connector


  Now that you have generated the Cloud Connector, you don’t yet have access.

Firstly, you will need to run it as an Administrator user.

  You will then be prompted to change the password of the administrator.

  1. Type “old password”, (i.e. manage)
  2. Create new password.
  3. Retype new password.
  4. Press “Ok”

The next steps will show how to set up the initial configuration.

  1. 1. The landscape host:
  2. 2. Account Name: _______
  3. 3. User Name: _______
  4. 4. Password: ________
  5. 5. HTTPS Proxy: proxy
  6. 6. Port: 8080
  7. 7. Click “Apply”


Note that all users will be different. You can get your Account name for the HCP from the HCP Cockpit


Here is a link to the HANA Cloud Cockpit:

This will then bring you to the home page of the HANA Cloud Connector.

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    • Hi Ryan,

      I tried the Step one after the other but is not working. I becom a error saying :

      <<SAP HANA Cloud is not operational- ensure configuration and Proxy settings are correct>> ... but I dont know what to do now?? Please Help..


    • Hi Kenny,

      I see this behavior after restart of the Cloud Connector process, when you then open the admin UI in the browser too fast before the server process has fully started. Usually, making a refresh in the browser then helps. Have you tried this already? Probably cleaning the browser cache (to be sure that there are no conflicts with older cached UI5 versions) is another thing you can try.

      Regards, Timo

  • Hi Experts,

    I have followed all the steps mentioned above on Window 8 machine even though I am getting a blank page when I am passing local host URL.

    Please suggest!

    • Hi Devraj,

      Windows 8 is not yet validated. Hence, it could be that there are still some unknown issues. In particular, the JVM and/or the internal OSGi runtime might not recognize that Windows 8 is a Windows operating system. Please update the JVM and try again or choose one of the officially supported operating system versions.

      Best regards,


  • Hi,

    I am getting

    HTTP Status 500 - java.lang.ClassNotFoundException: org.apache.jsp.Login_jsp

    enter again

    HTTP Status 500 - Unable to compile class for JSP:

    any inputs?

  • Hi Barry Ryan,

    I have followed the same steps as shown in this blog, but i am getting this below error,scc_error.PNG

    Please give your valuable inputs on this.

    Thanks in advance...

  • Hi,

    I followed these steps and installed java successfully on windows 8 machine. But after extracting sapcc file and run go.bat file, there is just a flash in screen and it seems that this go.bat file was not opened.

    Can you help me?

    Best Regards,


    • Hi Jelly,

      this is a year old blog. Certainly not the right location for your new problem report...

      I suggest you open a new ticket for this, as we definitely will need to analyze this in more detail, e.g. ask questions about your environment, get logs & traces, etc.

      Best Regards, Ulrich

  • Hi Barry,

    Thanks for the detailed steps. We are able to connect to by following the steps above. When we try to add an account for production site - or, we are getting a 403; forbidden error.

    The user I am using has 'Developer' Role defined in cockpit. The response is " #SCC handshake failed: 403 — Forbidden"

    Have you seen this before?



  • Hi

    i got below error, could you please help


    417 Could not download configuration file. See ''Log And Trace Files'' and in particular ljs_trace.log for details. Consult SAP note 2460641 for possible remedies