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Author's profile photo Richard Hirsch

The next pieces of the HR Extensions puzzle revealed in new video

I recently blogged about a new job offering regarding a new proposed marketplace for HR-specific extensions:

Establishing the Platform Extensions as a leading offering for HR Line of Business customers to satisfy growing needs for custom applications.

Becoming the first choice for Partners to build their next partner solution on, and promote their product.

A screencast by the Hana Cloud Portal Team was released today and provides more technical details about the usage about such extensions in SuccessFactors.

HR Extensions in action

We’ve heard about these extensions in the past but now we finally get to see them in action in SuccessFactors.

The extensions marketplace

One specific part of the screencast caught my eye.


The screen shows a list of extensions that are available. My assumption is that this data is coming from the HANA Cloud Portal and is tenant-specific so that the content in this environment is matched to the context in SuccessFactors. 

This might be the perfect location for the extension marketplace depicted in the job offering – imagine having the ability to select new extensions and rapidly be able to use them.

Despite the obvious appeal of this possibility, there are process-related aspects that are still unclear:

  • Since the extensions appear to be hosted in the HANA Cloud Portal, who should have rights to administer new extensions? SuccessFactors administrators or HANA Cloud Portal administrators? These roles will usually be performed by different individuals.
  • Should the marketplace only be available in the HANA Cloud Portal. SuccessFactors administrators would then be presented with a list of preselected extensions without the possibility to purchase new extensions? 
  • How might business users purchase new extensions?

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      Author's profile photo Former Member
      Former Member

      Hi Dick,

      Note that an extension is essentially a bundle of Apps, static content and structure (the set can be as empty or rich & diverse as you need).

      * Extension administration: the SF admins and additional users (that are assigned as CP admins) may handle extensions

      * The marketplace is a vision at work and we hope to release parts of it soon. At the end, it will allow the full scope of contributing (freely, non-certified) or putting extensions up for sale (priced, certified) and retrieving/purchasing the extensions. The priced items in the marketplace are actually partner content built via the partner program and transactioned by SAP store / HANA Marketplace. The extensions marketplace will be a new page/entry in the part of the screeencast that caught your eye 🙂



      Author's profile photo Jan Penninkhof
      Jan Penninkhof

      Hi Dick,

      After our phone conference with iIfat Shwartz, I have had a look into the support portal, which shows similarities to the HR extensions. Here are my findings so far:

      • The support portal is delivered as part of the customer on demand offering. Similar to the HR extensions, in which the cloud portal is delivered as part as the HR extensions.
      • You will get the portal and the template and can use it as a boilerplate to build your own customer support portal
      • Customization and management of both the portal as wel as extensions seems to be the responsibility of the customer
      • Customization of the support portal gadgets seems limited to hiding/showing certain fields. You can't pick up the code and change it, similar to what you would do with an ABAP application
      • New extensions can be build though, and could replace the gadgets that are supplied as part of customer on demand offering.

      It is my assumption that the content visible in the authoring views, is supplied as part of the HR extensions or customer on demand package. It would be interesting to know whether it would possible to combine gadgets from several extensions into one portal, e.g. bring gadgets from your HR extensions portal into your support portal and vice versa. Reason is that as far as I know I haven't seen much functionality in the cloud portal yet, to allow up/download of individual portal content items yet.