Exception Class CX_SY_REF_IS_INITIAL – Dereferencing the NULL reference
For Complaint header view
- Create Complaint;
- Leave mandatory field empty;
- Click Back button.
Exception in WebUI will occur:
Dereferencing the NULL reference
Exception Class CX_SY_REF_IS_INITIAL
…
BSP Application BTCATEGORIES
BSP Page CATEGORIES.HTM
Line 44
Long text An attempt was made to execute a dynamic method callon an
initial(NULL-) object reference. The reference must refer to an object.
Component/View:
BT120H_CPL/Details
BTADMINH
STRUCT.DESCRIPTION
To solve the issue please refer to KBA 1882624 or directly implement SAP Note 1809100. The issue is a known bug caused by SAP Note 1781599.
Hi Webster Cui,
I am facing the same issue ,
Getting dump as below :
Exception Class -CX_SY_REF_IS_INITIAL
please help me out!
Regrads
Om Prakash
Hello Om,
The SAP Note will help you solve the dump.
2168302 - Short dump on view BP_BPBT/AccountServicerequestsOV
Regards,
Webster
Hi Webster,
Thanks for you help,
Problem is solved ,
We have implemented the same note that you have recommended.
Thanks,
Om.
Hi Prakash
I have the same problem in my page WEBUI IC to add a value in bloc of identification when i create a BP.
Can u give me the solution for this problem ?
Hello Abdel,
What's your CRM release? I can check if SAP has some note to solve the issue.
Regards,
Webster
Hi Webster
this my issue when I try to insert a identification(bloc identification number) for a new individual account in creation.
the Business role that I use is 'sales'.
Regards
Hi Webster
Iam also experiencing a similar error when I click on Item details of sales order.
Any advices on this please.
Thanks,
Vaishnavi
Hello Vaishnavi,
As you know the exception is general and you need to debug further in the mentioned class and method.
CL_ISXITA3_DETAILS_CN00
GET_V_CYCLE_TEXT
line 9
Here you can find out which and why variant is not initialized.
Regards,
Webster