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Author's profile photo Webster Cui

Assignments are considered as Item while create follow-up Confirmation from Service Order

When creating a follow-up Service Confirmation from a Service Order, in the item selection window it seems like single item is displayed multiple times.


The issue is standard behavior because Service Order has valid Assignments which may be processed by same or different Resources. All valid Assignments will be listed in Item Selection Window one after another.


Hope this could help people avoid any misunderstanding.



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      Author's profile photo Former Member
      Former Member

      Crisp and clear, it definitely helps.