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Author's profile photo Mukesh Khamparia

Unlock Emergency User (SAP Star in Java Stack)

Activate Emergency User on SAP AS Java

Start Config Tool –> Path is as below



Switch to configuration editor mode.


You will find below screen, choose cluster_config ® system ® custom_global ® cfg ® services ® ® Propertysheet properties.

After reaching to this place, click on Change Button –> It will give you warning,

–> Please make sure you have stopped your SAP Application.


Once you press “Yes” Button. You will find below screen where you can see that “ume.superadmin.Activated” field is deactivated means False.


Double click on “ume.superadmin.Activated and replace Custom Value with “TRUE

Also double click “ume.superadmin.password” and replace Custom Value with your desired password.


>> Start SAP Application.

>> Log on to NWA (with user name SAP* and password you created) and change the password for ADMINISTRATOR user.



–> Point to be Noted :

If you will try to log on with ADMINISTRATOR immediately after changing password, it will not allow until you deactivate the super admin parameter.


–> Stop SAP Application.

–> Revert back the changes as you have done before.


–> Start SAP Application and try login with ADMINISTRATOR user with your created password

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      Author's profile photo Former Member
      Former Member

      I am in the middle of an upgrade and once I have done the above I still can not log onto NWA as I get the following message even though the system is up:


      Error: Application cannot be started.

      SAP Technology Trubleshooting Guide

      Details: WecApplicationException log ID
      is C000C7AFAE31002C0000000A00004D63

      Author's profile photo Jimmy Fitzpatrick
      Jimmy Fitzpatrick

      Nicely maintained steps...

      Author's profile photo Luiz Felipe Ramos Machado
      Luiz Felipe Ramos Machado

      Well detailed.

      Thanks for that, Mukesh!

      Author's profile photo Elizabeth Muigua
      Elizabeth Muigua

      very well issue go resolved from this blog