In a previous post, I talked about how SAP Fiori and Sap Screen Personas are two complementary parts of SAP’s user experience strategy. Since then, I have had many conversations with customers, partners, and SAP colleagues about how to choose between these two solutions. While both Fiori and Personas allow customers to improve the usability of their SAP GUI screens, they follow slightly different approaches.
For routine tasks, such as the most common transactions, Fiori runs out of the box to deliver SAP in a clean, intuitive way across smart phones, tablets, and the desktop. Fiori is a great solution for the majority of casual SAP users in an enterprise.
Personas offers a do-it-yourself approach that allows customers to modify any SAP GUI transaction quickly and easily to streamline the way their users interact with the system. For complex transactions with multiple screens, tabs, or tables, organizations can use Personas to simplify the process and show only the information they need, in the proper context.
How to choose
There are a few dimensions to consider that will guide you towards one or both of these solutions.
- Content. If you are interested in addressing usability for common transactions, then Fiori will probably work for you. If you want to use specialized SAP transactions, then Personas is usually the right solution.
- Device. If you are focused on using SAP across a variety of devices, then Fiori is right for you. We designed Personas primarily for desktop users.
- Personalization. If you use a wide variety of highly specialized or customized transactions, then Personas will be right for you. Fiori runs out of the box and allows minimal changes to the look and feel, but not the underlying transactions.
In some cases, you may benefit from both solutions: Fiori for employee users and Personas for professional users.
For more information about SAP Screen Personas, SAP Fiori, and how to choose between them:
SAP Screen Personas: http://www.sapscreenpersonas.com
SAP Fiori: https://experience.sap.com/fiori
We will have product experts and live demos of both solutions at all the TechEd events. If you want to learn more, this will be a great opportunity. I hope to see you in either Las Vegas or Amsterdam. I’ll post a list of all the Personas sessions at TechEd with a couple of weeks.