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Looking under the hood: Answers to top questions CIOs ask cloud-based HR vendors

According to IDC, we’re in the midst of a technology platform shift to one based on mobile devices and apps, cloud services, mobile broadband networks, Big Data analytics, and social technologies. This shift and the “consumerization of IT,” are shaping the way organizations use and adopt technologies today. It is not just a matter of process automation or resource-planning systems. The above technology trends are giving rise to new marketing and operational capabilities. Indeed, technology has become too embedded in the fabric of the business – and too critical for competitive performance – to be left to the IT function alone. As a result, many senior executives have been called upon to engage in the technology discussions. SaaS adoption is becoming more mainstream and cloud-based HR is emerging as a critical facet of the overall enterprise software ecosystem. More companies and executives see strategic HR as a catalyst for business transformation and a critical area of differentiation. However, CIOs are still concerned that the cloud-based applications might not meet their need for robust and dependable IT systems.

If you’re like most IT professionals, your top concerns include security, integration, configuration and vendor lock-in. Many IT managers tend to gravitate toward piecemeal approach to cloud-based HR services rather than the plunge into comprehensive HR suites. This measured approach not only reflects the ongoing concern about cloud security, but also the challenge of integrating cloud services with on-premise based applications and the need to preserve and migrate data between the two systems.

The bottom line is, CIOs and IT professionals need enterprise cloud applications to meet all IT requirements while delivering a quality customer experience.

HR cloud solutions all tout the same benefits: better security, easier integration, higher availability, greater agility, and rapid deployment. But how do they achieve it?  What separates one solution from another is what’s under the hood: the technology, infrastructure, processes, and partnerships. Read the “Looking under the hood: Answers to top questions CIOs ask cloud-based HR vendors” white paper to discover how SuccessFactors delivers on our marketing messages and optimizes customer experience for thousands of brands throughout the world. And if you haven’t already, also check out the “How is an HR cloud solution like a car” video to see how SuccessFactors People Cloud Solutions help you maximize your experience in the cloud.

Follow SuccessFactors on Twitter: @successfactors

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  • You can also listen to Steve Boese of BlogTalkRadio contribute “HR Happy Hour 170 – Driving Performance with Technology,” in which he discussed an interview on his radio podcast with Tom Porter, Director of Human Resources and Administration, Kawasaki Motors Corporation, U.S.A, and David Ludlow, Global Vice President of Product Marketing, HCM Solutions for SAP and SuccessFactors. The interview covered how HR technology can help transform organizational performance, and impact and change the actual culture of the organization as well. Boese stated, “openness, transparency, and true partnerships between customer and supplier are key, and both Tom and David offer some excellent pieces of advice for any organization on the path towards technology implementation and transformation.” Boese also posted about the podcast on his blog.