I always thinks about ” What a functional consultant must have Business process knowledge or Customization Knowledge ? “
Through my till now experience in SAP SD, I found functional Consultant must have excellent knowledge in Business process & Documentation involved in day to today transaction in business rather than Customization. The reason behind this ,
1. Knowledge on customization can be earned any time but for gaining knowledge on business processes is much more difficult.
2. During conversation with the Process Owners & Users , Customization will never help you rather it will break your link in conversation.
3. If you are friendly on processes then you can bridge the gap among the consultant & Client Representative.
4. B’coz what matters to customer is whether you are able to understand his/ her business language ?
5. Client doesn’t bother about what are going to do in the system ? He just wants results…which can be delivered with understanding of business process only not through Config ?
I think this help us to grow exponentially …..
Please write to me with your feedback & suggestions. All the very best & god bless all of US.
Certified SAP SD Consultant.