Skip to Content
Author's profile photo Kristen Scheffler

Customers Improving SAP Software

Taken from article by Christoph Ziedler

Users who work with the software every day know best where the real problems lie. But many don’t know that they can pass this on to SAP and have an impact on product development.


This must have happened to just about everyone at some time: You’re sitting in front of your computer using software for either private or business purposes and you wonder why precisely the functionality that you use regularly can only be reached with bizarre workarounds or why some button or other is hidden exactly where you don’t expect to find it. Or you’d like to see more features in some places so that complexity can be reduced elsewhere. “What could the software developer have been thinking?” you often ask yourself, forgetting that different users have different focuses when working with the software.

Precisely to find this out – to hear from as many users and companies as possible about where there is room for improvement – SAP offers its customers the chance to give feedback directly to the development departments. It’s known as Customer Connection.

To find out more about the Customer Connection program, find the rest of this article on

Assigned Tags

      You must be Logged on to comment or reply to a post.
      Author's profile photo Unmudi Mj
      Unmudi Mj

      Yeah, very true.

      Those who use this software regularly ... as to maintain their data know much.

      Author's profile photo Krishna N
      Krishna N

      Most the customizations are not general, these are customer specific or business  specific.

      People are like to  share with SAP if they are product enhancements

      Author's profile photo Kristen Scheffler
      Kristen Scheffler
      Blog Post Author

      Hi Krishna,

      Thanks for your comment!  For product enhancements, have you checked Idea Place