Skip to Content
Author's profile photo Harald Knust

Prepayment solution available for SAP IS-U

Many Utilities across the globe are challenged with the costs associated with the handling of low income or bad payment habit consumers: increased call center activities, collection activities, bad debts handling and disconnection and reconnection costs.

In several countries Utilities have already established prepayment programs where special prepayment meters are installed with a token or smart card based system. This requires the consumer to buy energy at special pay stations, which is then loaded on the smart card and needs to be inserted into the prepayment meter.

The costs for the prepayment meters and smart card infrastructure can be significant. Often the prepayment customers are handled separately outside SAP for Utilities in a 3rd party system.

The new solution ‘prepayment for utilities’ will help Utilities to limit these issues. The main idea is that the calculation of the remaining energy balance and the triggering of activities depending on this balance are done in the SAP IS-U system. This allows taking advantage of the existing implementation and minimizing the implementation efforts for customers choosing the prepayment option.

This scenario fits best for smart meters because the calculation is taking place in the backend system and for best accuracy the most current consumption values are required.

Prepayment for utilities is a solution which benefits the Utility and his Consumers. Consumers can now enroll for a payment option which allows them to pay how much and how often they want.

Prepayment for utilities is the solution for all prepayment related business activities. Its core function, the credit calculation and monitoring, triggers necessary activities. Examples are:

  • remind the consumer (email, SMS, …) to make a payment because of a low prepay balance
  • start the disconnection process when the balance reaches zero

What are the main values for the Utility?

  • Increase bad debt recovery
  • Increased consumer satisfaction by offering a very simple payment option (no security
    deposits)
  • Consumers are more aware of their energy consumption and better control their costs
  • No need for special prepayment devices, using the ‘normal’ smart meter instead

What are the main values of this solution?

  • Fully integrated solution into SAP IS-U with no need for additional interfaces
  • Leverage your SAP for Utilities implementation for prepayment customers
    • Use the same data model, processes, transactions, screens, tariffs and so on…
    • And therefore minimize training effort for your staff by focusing on the few new prepayment specific functions

 

To learn more, see the attached presentation or contact me at SAP.

 

Assigned tags

      17 Comments
      You must be Logged on to comment or reply to a post.
      Author's profile photo Former Member
      Former Member

      Old prepayment meters begone!

      It makes entire sense to use smart meters and the immediacy of the data without using a different class of device.

      Author's profile photo Murtuza Chhatariya
      Murtuza Chhatariya

      Hi Harald,

      Nice Blog. Do you have any document related to technical details like tables and transactions?

      Thanks,

      Murtuza

      Author's profile photo Harald Knust
      Harald Knust
      Blog Post Author

      Hi Murtuza,

      sorry for the late reply.

      Please understand that I can not provide more details on this location. However, if you have access to the Service Marketplace you can download the configuration guide and application help:

      https://service.sap.com/swdc

      -> Search for Software Download

      and enter 'prepayment' as a search term. Then select:

      -> Prepayment for utilities 1.0

      Harald

      Author's profile photo Shashank Singh
      Shashank Singh

      Hi Knust,

      we are also looking for the same requirement and we tried to find the configuration guide on the above link, and able to navigate to

      https://service.sap.com/swdc

      -> Installations and Upgrades -> Browse our Download Catalog -> Industry-specific-Components  and not able to find " Prepayment for utilities 1.0",

      Please suggest if there are any new update in SMP.

      Author's profile photo Harald Knust
      Harald Knust
      Blog Post Author

      Hi Singh,

      for whatever reason this has been removed from this place. You can find it by using 'Search for software downloads' instead and simply search for 'prepayment'.

      I've adjusted my repsonse above.

      Regards,

      Harald

      Author's profile photo Shashank Singh
      Shashank Singh

      Thanks for your quick responce!!

      But still am not able to find it in "search for software downloads" section also with "prepayment" as search.

      its shows empty search results.

      Please suggest if am goin worg in any process.

      Author's profile photo Harald Knust
      Harald Knust
      Blog Post Author

      sorry I have no clue. Maybe you are missing some authorizations. You might want to open a ticket.

      Author's profile photo cherry goud
      cherry goud

      Hi harald,

      Nice blog

      Regards,

      Cherry.

      Author's profile photo Amlan Banerjee
      Amlan Banerjee

      Hi Harald,

      Very good and informative blog.

      Cheers,

      Amlan

      Author's profile photo Former Member
      Former Member

      Thank You Harald, this is quite helpful. Is there any other way I could access other documentation related to this?

      Author's profile photo Harald Knust
      Harald Knust
      Blog Post Author

      Hi Shweta,

      may I ask you to provide some background why you are interested in prepayment?

      thanks, Harald

      Author's profile photo Former Member
      Former Member

      Hi Harald,

      I need to refer to this material for implementing the new pre-payment module at my current client. Is additional documentation available for reference?

      Regards,
      Shweta

      Author's profile photo Harald Knust
      Harald Knust
      Blog Post Author

      Hi Shweta,

      I would like to continue this in direct email exchange with you. Please send me an email since you did not disclose your email.

      Regards,

      Harald

      Author's profile photo Former Member
      Former Member

      Hi Harald,

      I have updated my profile. I cannot send email in this thread due to privacy settings by admin.

      Regards,
      Shweta

      Author's profile photo Ankur gupta
      Ankur gupta

      Hi Harald,

       

      Could you please this provide me this material required for implementing this new Pre-payment functionality of SAP IS-U in my current project.

       

      Regards:

      Ankur Gupta

      SAP IS-U FICA

      Email: ankur19g@gmail.com

      Mo:+91 8446975036

      Author's profile photo Bodhisattwa Roy
      Bodhisattwa Roy

      Hi Harald,

      Thanks for this blog post; it is really helpful.

      Regards,

      Bodhisattwa

      Author's profile photo Ankur gupta
      Ankur gupta

       

      Hi Harald,

      Thanks for this blog post as this is really simple & Helpful.

      Could you please this provide me some stuff/any material for implementing this new Pre-payment functionality in SAP IS-U in my current project.

       

      Regards:

      Ankur Gupta

      SAP IS-U FICA

      Email: ankur19g@gmail.com

      Mo:+91 8446975036