Some of troubleshooting steps for Solution Manager 7.1 post installation

Hi All,

I have done few installations and upgrades of solution manager (7.1 SP5/SP8 ), where I have faced number of issues. So, in this platform, I am sharing some of those which would surely help you :-

1. Don’t apply the upgrade consolidated note at initial phase as it generally leads to numerous dumps in various T-Codes. So accept the warning while “system preparation ” processing and apply the selected notes of that consolidated one later on (means after doing system preparation & basic configuration steps).

2. Activate all the required ICF services by running “RSXMB_ACTIVATE_ICF_SERVICES” program instead of manually preforming the same.

3. Increase the HTTP time out (Maximum processing Time ) in SMICM T-Code.

4. Change the following parameters :-

5. To get rid of “Not able to load function AGS_SISE_SET_CTC_STATUS” error follow below process :-

6. To get rid of “EXPORT_BUFFER_NO_MEMORY” error , change following instance profile parameters :-

rsdb/obj/buffersize                         204800

rsdb/esm/max_objects                        10000

rsdb/esm/buffersize_kb                      204800

7.  If you get RFC error in solman_workcenter T-Code , then perform the following settings:-

Run SECSTORE t-code and delete the entry “/HMAC_INDEP/RFC_EXTERNAL_TICKET_4_TRUSTED_SYSTEM ” (shows in RED color). Also delete the other entries shown in RED color. [Follow 1532825 note].

8. SOLMAN super user should have following roles:-

SAP_J2EE_ADMIN

SAP_RCA_AGT_ADM_VIA_SLD

SAP_SMWORK_BASIC

SAP_SMWORK_BASIC_SYSMON

SAP_SMWORK_CHANGE_MAN

SAP_SMWORK_CONFIG

SAP_SMWORK_DIAG

SAP_SMWORK_INCIDENT_MAN

SAP_SMWORK_SERVICE_DEV

SAP_SMWORK_SM_ADMIN

SAP_SMWORK_SYS_ADMIN

SAP_SMWORK_TECH_MON

SAP_SMWORK_BASIC_SYSMON

SAP_BI_E2E

SAP_PI_CCMS_SETUP

SAP_SDCCN_ALL

SAP_SM_BASIC_SETTINGS

SAP_SM_BI_ADMIN

SAP_SM_BI_EXTRACTOR

SAP_SM_CONF_SEC

SAP_SM_EEM_CONF

SAP_SM_SOLUTION_ALL

SAP_SM_USER_ADMIN

SAP_SOL_PROJ_ADMIN_ALL

SAP_SMWORK_SYS_MON (Assigning workcenter) [Assign this role to solman_Admin to view System Monitoring tab in solman_workcenter T-Code]

Hope, this content would help most of the SCNians.

Regards,

Nilutpal.