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Author's profile photo Manikandan Elumalai

Data Geek Challenge – Incident management Analysis

Team,

Just wanted to contribute to Data Geek (DG) Challenge via this blog. I have taken the list of incidents reported in a particular Administration Support project over a period of time and created visualization on top of this for my analysis.

Here we go

My Dataset will look like this

  Data set.jpg

Some of my visualizations

Volume of Incidents per each Priority

/wp-content/uploads/2013/07/1_253350.jpg

Incident number by Call type & Priority

/wp-content/uploads/2013/07/2_253351.jpg

Maximum occurred incident

/wp-content/uploads/2013/07/3_253361.jpg

Most proficient Support Engineer

/wp-content/uploads/2013/07/4_253362.jpg

Incident Status & Priority wise count

/wp-content/uploads/2013/07/5_253363.jpg

Support team category wise Incident (Priority wise)

/wp-content/uploads/2013/07/6_253373.jpg

Hope this is interesting.

Regards

Mani

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      2 Comments
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      Author's profile photo Jitendra Kansal
      Jitendra Kansal

      interesting !!!

      Author's profile photo Former Member
      Former Member

      Good Analysis...

      Best Regards,

      Naresh K.