Data Geek Challenge – Incident management Analysis
Just wanted to contribute to Data Geek (DG) Challenge via this blog. I have taken the list of incidents reported in a particular Administration Support project over a period of time and created visualization on top of this for my analysis.
Here we go
My Dataset will look like this
Some of my visualizations
Volume of Incidents per each Priority
Incident number by Call type & Priority
Maximum occurred incident
Most proficient Support Engineer
Incident Status & Priority wise count
Support team category wise Incident (Priority wise)
Hope this is interesting.