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Author's profile photo Tammy Powlas

Final Call – Customer Connect for BusinessObjects BI Platform – Don’t let an idea languish because of 4 votes

This week SAP’s Nadine Engler conducted the Final Call for Focus Topic BusinessObjects BI Platform.

You may listen to this webinar replay at

Nadine explained that the Collect phase ends July 26, which is now less than a week away.

Derek Wang, the product owner for BI platform, also joined this session.  SAP wanted to provide an overview of status of improvement requests.

The agenda is the overview of project timeline along with improvement requests and status.  The legal disclaimer applies, everything is subject to change.


Figure 1: Source: SAP

Figure 1 shows the project timeline.

In May they kicked off the call and asked everyone to submit and vote on idea.

Collect phase ends on July 26

The select phase will begins and SAP will review those ideas with 5 or more subscriptions.  Only subscribers from different companies are counted.

Improvement requests with less than 5 do not qualify for the select phase.  Improvement requests cannot be too large, impact architectural changes or impact other customers.  Selection call is planned for first week in October.  Delivery of improvement request is planned for first quarter of 2014.


Figure 2: Source: SAP

Figure 2 shows re 73 improvement requests have been submitted with 30 at the qualified stage for development.

Make sure all of your requests are in the customer connect tool and you are subscribed to the ones you are interested in.

Derek Wang explained the status of the improvement requests.


Figure 3: Source: SAP

Figure 3 shows the list of requests collected so far.

Derek said this was a successful customer connect program with a lot of subscribers and qualified requests.

Some ideas may be good but may not belong in the BI Platform area.

First request – export from CMC to CSV – SAP wants more information.  What would you do with the CSV file?

Second request is specific to Web Intelligence as functionality works in Crystal Reports.


Figure 4: Source: SAP

Figure 4 covers recovering from more ideas, such as trash can and publication errors.  The second idea already exists says Derek.  The last item is a global message capability.


Figure 5: Source: SAP

The first idea listed is similar to the CSV idea and SAP would like to have more conversation.

The last two items require changes with the BI client tools


Figure 6: Source: SAP

Derek said the first item in Figure 6 already exists.

The next idea is Web Intelligence specific and the BI platform cannot do anything about that.


Figure 7: Source: SAP

The second idea regarding LDAP – SAP wants more information and Import Wizard doesn’t exist in 4.0.

The third idea involves charting and does not involve BI Platform.


Figure 8: Source: SAP

By next Friday, 7/26, the workspace will be set to read only.  If you are the improvement request owner you may be contacted for more details.

Question & Answer

Q: What happens with a good request which has not enough subscribers ?

A: Reach out to others in group to subscribe

Q: Is there still time to subscribe?

A: Yes, you can still subscribe, cut-off date is July 26

Q: What is more important here, subscribers or votes?

A: Subscribe – subscribe is what counts and meaning.  It is not a contract but it is the pool of people that development may reach out to for the feedback or ask them if they can pre-test before release.  It is an engagement to be a sounding board to SAP. Nadine said it is a “gentleman’s agreement” that you will use it. 

Attendee Comments:

“Let’s all take some time and review each other’s IRs…see if we there are any good ones we can help get over the threshhold!”

“Don’t let an idea languish because of 4 votes”

Links: – Link to Workspace, requires logon and authorization

Customer Connection for the BI BusinessObjects Platform – See how you can influence SAP

Influencing via Customer Connection to Enable the Installed Base – Web Intelligence

Are you ready to influence SAP’s BI Platform solution?  In more than one way…

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