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Author's profile photo Brian Bernard

Keeping Tabs on the Right People

In the last SCN release, we made a subtle UI change of major significance. Now, the People tab in every space lists the principle stakeholders of that space: The space editors and moderators.

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Try it: Click the People tab in any space and you’ll see the names of its space editors and moderators. With this information more readily available in the spaces you care about, you’ll be able to follow those who monitor and actively care for the space, and generally have a better picture of who’s involved with the topic. Furthermore, as the result of improvements to the space permission schema, space editors named for a space will be more empowered to update their space overview pages with important product news and content.

For example, this is how it appears in the Enterprise Asset Management (SAP EAM) space:

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The roles of moderator and space editor are SCN terms. They don’t exist in out-of-the-box Jive. The SCN permissions model is more granular than the Jive schema, which has made it difficult to be transparent in terms of roles and responsibilities. If anything, it’s been unclear; before this UI fix, the People tab listed the so-called “Space Administrators,” which was a bunch of people from the SCN team, along with some test accounts, and a few stray folks whose identity it was difficult to pinpoint.

With this improvement, hopefully each space will become more cohesive as a community.

Remember to follow the spaces and people you most care about. As you establish relationships with the stakeholders, you’ll be able to utilize direct messaging for one-to-one communication. These linkages ultimately enhance the integrity of the community by creating connections among its members and a constructive flow of information.

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      9 Comments
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      Author's profile photo Jason Lax
      Jason Lax

      This is a really exciting development: it's great to have such important and relevant information in such an easily accessible place!

      Author's profile photo Ludek Uher
      Ludek Uher

      Very, very cool.

      One thing - I looked at two of the Spaces I moderate, but don't see the Editor Heading or the Editors for those Spaces listed:

      SAP Crystal Reports, version for Eclipse
      SAP Crystal Reports, version for Visual Studio

      - Ludek

      Author's profile photo Brian Bernard
      Brian Bernard
      Blog Post Author

      Hi Ludek,

      This brings up a good point - if there are no space editors, or no moderators, then the heading doesn't appear. But there are always SCN global moderators looking after content, and content strategists looking after specific spaces. You can always refer to the SCN Space Contact List for who the content strategists are.

      -Brian

      Author's profile photo Ludek Uher
      Ludek Uher

      Ahhh - got ya. I know when I asked Catherine LaCroix to add "stuff" she'd do it, but did not realize / understand the she's global. Good to know. I suppose on 21st, I'll be listed under Editors 🙂

      - Ludek

      Author's profile photo Former Member
      Former Member

      Good Job 🙂

      Author's profile photo Jürgen L
      Jürgen L

      good feature, now the new users can immediately know who to blame if their discussions don't get approved for some days 😛

      Author's profile photo Eduardo Rezende
      Eduardo Rezende

      Nice feature!

      Author's profile photo Suman Sardar
      Suman Sardar

      Yes very nice feature.Now SCN has become more social network along with a professional network.Always feel great to know about our SAP icon in a Forum space.

      Jürgen L

      Nice sence of humour 🙂 .Really good to know such quality of a member like you.

      Author's profile photo Jitendra Kansal
      Jitendra Kansal

      Wow..nice feature.

      Would be really helpful

      Rgrds

      Jitendra