Automatic Task Determination in Notifications
Objective:
To automatically populate the list of Tasks upon selecting ‘Priority’ in a Notification.
Different sets of Tasks will be populated automatically according to the selected ‘Priority’ value.
Introduction:
Because this process is based on a ‘Priority type’ which is assigned to a notification, often custom notification types are preferred for this process.
(This is where the standard notifications prefer other priority types.)
Here the custom notification type is ‘AC‘ and a case of Overhauling process of HVAC equipments is demonstrated.
The End result of this document is illustrated here:
Create a notification, select the priority ( Say here ‘PAC O/H’ ) , then in the menu bar go for
Edit –> Tasks –> Determine .
Set of tasks relevant to ‘PAC O/H’ are populated automatically, as shown in the images1,2,3 below.
Image1 (IW21/IW22)
Image2
Image3
Now let’s see what is to be done to achieve this:
1.SPRO: Define Priority
In above picture, Rel.end field specifies the number of days the job takes to complete.
(Determines the Required Start and Required end dates of the Notification upon selecting the prioirty)
Note the Priority numbers in the above picture (1,2,3,4,5 etc), which will be referred in the forthcoming steps
2. QS41: Create Task CodeGroup (ACOH)& Codes
(List of all jobs related to all types of HVAC equipments)
3.SPRO: Define Response Monitoring
Create Response Profile ‘00000005’
Specify the Catalog type (2), Code Groups and Codes as under against priority values 1,2,3 etc (Referred above)
(So many number of priority values as many the equipment types)
Define Service Profile.
Specify Service profile and Response Profile against Notification type.
Now your Notification Type ‘AC’ is enabled to determine tasks automatically, different set of tasks with different value of ‘Priority type’ as demonstrated in the beginning of this document.
Application in maintenance plans using Notifications:
See the picture below. When these settings are made during the plan creation, the triggered notifications come alongwith the set of Tasks.
Thank you
-Jogeswara Rao K
Nice article,enough information to configure it quickly.
Dear Jogeswara Rao,
I tried to create a response profile but unable to proceed. System is throwing an error message when I enter the value in 'Priority' field by selecting from the dropdown list.
Message is as follows:
Initial entry not accepted as value
Message no. BG083
What could be the possible reason?
Thanks and Best Regards.... J K.
I did that too (i.e. after entering the values in all the fields by using the dropdown list). Now I am getting another error message:
Specify the key within the work area
Message no. SV033
Diagnosis
You have attempted to create an entry whose key is not in the range defined
for this area.
System Response
The entry cannot be created.
Procedure
Please check your entry.
Thanks and Best Regards... J K
You have to ensure that the code group and code you are giving are there in the system
This is the work you are supposed to do through Tcode QS41 (Catalog 2).
You can try with available task code group and codes. It will accept.
Jogswara Rao K
Dear Jogeswara Rao,
First I created Catalog for Catalog Type 2 (Tasks) with new Code Group (Released) & Codes.
Then I created a Catalog Profile and assigned the Catalog Type 2 with the New Code Group that I created.
Then I assigned this Catalog Profile in the Notification Type.
Then I created New Priority Type with New Priorities
Then I assigned the Priority Type in Notification Type.
When I wanted to create a Response Profile I am not able to do that. I am getting an error message.
For information, I am able assign the codes in the Notification task fields. System is accepting and I saved the notification also without any error, which means my catalog creation and the other configurations are correct. Isn't it?
Please let me know if any new ideas comes to your mind.
Thanks. J K
My Notification Type is different, not the std. one.
I have removed the catalog profile assignment to the notification type also. still the same issue.
This discussion concluded in the thread
with JK deciding to go to OSS for his problem.
Hi Kavala,
Its nice article,it will be help full for upcoming consultants.
Regards,
Srinika
Thanks Srinika
Good and quite helpful document! Thanks!
Good document. Thanks for sharing, keep sharing. 🙂
Thank you Srinu !
thank you .. good document.
Linganna Katigiir.
Thank you Katigiri !
Dear Rao,
Great work...........:(
Best Regards
Mohsin Abbasi
Thank you Mohsin,
Best Regards
Jogeswara Rao K
Thank you very much, Jogeswara!
I was able to create one sucessfully. Is there any way we can transfer the same tasks to the work order operations via IW26? I know these are two different objects..
I do not think there is a standard way.
Fantastic document. Jogeswar how can i contact you directly. ? there is no link .
Thanks a lot Sir.
This was helpful for me to work on my open tasks.
My pleasure indeed to be of some help to you Arijit 🙂 .
Dear Mr Jogeswara,
Once again thanks a lot for sharing the documents.Its really useful and important.
Regards.
Swapnil
Thank you swapnil for motivating comments. 🙂
Great Rao Sir,
Again awesome document.Its really very help full.
Thanks
Rgd
Gaurav Solanki
Nice document Rao Sir....
Very helpful document. Thanks.
Dear Jogeswara Rao,
Thank you so much, for sharing this document.
I need some clarification, I'm facing some problem with auto task list determination line item wise.
We configured Response profile and service profile and it determine task list from response profile.
But the problem is in QM notification i need this task list determination Item level not in header level.
After defects and causes this task list determination should done.
Please help me to get task list determination item level.
Thanks,
Chaitanya
This feature is not meant for the Item based Tasks . This works only for tab 10\TAB14 .
Hello Rao Sir,
Thanks for this useful document. It helped me immensely while configuring response profile for my client. WE used it to generate CAPA tasks.
One question, I am finding that priority disappears from my notification after saving. Every time I go to QM02, I have to re-enter the same. Can you please advise if this is some config issue?
Thanks a lot for such a wonderful post. The only question i have is, is there a way to populate tasks automatically without asking user to click on Task->Determine. That is the requirement i have.
Hello Jogeswara
Excellent content, let me i would like a question, this feature in what kind of cases in the maintenance business is more useful, what is the difference with de task that i planning in the work order?
Thanks so much
Hello Rao ,
Thanks for sharing good document.
Same scenario but I want to determine correction task when causes is populated.
make correction task required when causes is populated.
Â
Regards,
Talha Khan
Brilliant Material! Thank you Jogeswara Rao
Thanks for this Great document.
My question is, how to use determine Task functionality in 'Create/Change Maintenance Notification'Â app in Fiori.
i'm able to use it in GUI, but cant find this option in fiori/wda apps.
Thanks
Abhishek