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Author's profile photo Laura Del Rio

Sales & Services: SAP Offerings to Help Stay Customer Centric in Retail and Commercial Banking. Access Replay.

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This webinar, part of our enhanced Go-To-Market Enablement program for FSI partners, will provide the opportunity to join our experts to learn more and stay updated about SAP FSI solutions.


Did you know that 73% of the banks lack a 360° degree view of their customer and are unable to provide a consistent experience across products and channels? With software for sales & services, SAP offers customer-centric solutions for banks to attract new customers, gain new business, and convert customer loyalty into additional revenue. See how social media analytics help banks to stay close to what is happening on social media such as Facebook or Twitter.

In this session you will learn about:

  • Solution positioning for Sales & Services in Retail and Commercial Banking
  • Functionality for customer acquisition, customer management, and social media
  • How software for sales & services and multichannel are enabling banks to stay customer centric anywhere, any time, and on any device
  • Ideas on how 360° Customer references, the SAP HANA platform and the Cloud are bringing innovation to your banking customers

Speaker: Christian Schmidt, Global Head for Customer & Channels – IBU Banking

Target Audience: Sales, Pre-sales, Consultants

Target Regions: ALL REGIONS; Duration: 60 min (maximum)

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