09/06/2014 – fixed with the correct method to update in webdynpro.
We need to make “component” field mandatory on message creation to avoid send any message without that information to SAP on message creation, it’s possible to use that trick on others workcenters / webdynpro fields; the solution propossed here don’t work on solution manager 7.1 inside ITSM crmwebui.
We will follow steps indicated on SAP help.:
Transaction SE80 -> select object web object -> “AGS_WORK_INCIDENT_CREATE”
1.- Modification on Webdynpro View.
Message creation process:
Display options before modification, the “component” field is not mandatory.
Noe, the field have the littler star that indicate that is mandatory
Beside the field is supose to be mandatory, we can create the message anway.
We have to make a Little change on source code:
We have to un-comment that lines on method CHECK_REQUIRED:
After that we will get anew result:
Now we can’t create the message if the field is not filled.