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Folk wisdom tells us ‘a stitch in time saves nine.’  In today’s intensely competitive environments, being proactive is a necessity, not a luxury; if you don’t stay ahead of the curve, you’re likely to be trampled by the heard.

SAP offers a suite of proactive support offerings and tools to help your company stay one step ahead of potential issues.  With SAP AGS delivered SAP MaxAttention support and SAP Solution Manager, your company can proactively address potential issues before they become headaches.

Having the right tool to help manage the application lifecycle and accelerate innovation – now that’s proactive.

Surgutneftegas, is one of Russia’s top oil and gas companies, located in Surgut, Russia.  They have complex business operations, hence, they also have a complex IT landscape comprised of several SAP and non-SAP systems.

In this video, Rinat Gimranov, CIO of Surgutneftegas talks about how the company used SAP’s proactive support and monitoring tools –  SAP MaxAttention and SAP Solution Manger – to provide end-to-end support customized to handle the complexities of their entire IT landscape, enabling improved operational efficiencies.  

Link to Surgutneftegas video, click [here]

For more on SAP Solution Manager, click [here]

For more on SAP MaxAttention, click [here]

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