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Author's profile photo Former Member

Option Button Fix after portal upgrade in EP7.31

Hi,

In this document, I am explaining how to fix option button issue which arises when Portal upgrades from 7.0 to 7.31


Problem Description:

Clicking on Option Button will do nothing on IE. It shows Warning (yellow exclamation) in the status bar.

Message: ‘undefined’ is null or not an object File: popup_ie6.js

option_error.JPG

Before Screenshot:

IE Browser —

          options.JPG

Chrome Browser

      .       option chrome.JPG

Steps to follow:

In order to apply the solution we need to replace the emptyover.html file in the nested ur.zip file of our exported custom theme. The workaround is as follows:

1.     Export our custom theme (back it up <OUR_THEME>.ZIP). In case we experience problems with exporting the theme.

Please follow the note KBA 1752543 “Unexpected end of archive – Error When Opening Theme Zip Created Using Theme Export”.
*** It is very important that we can open the theme ZIP file after the export without any error ***
Store a backup copy in a safe place before proceeding.

2.       Open the exported custom theme (see step 1) <OUR_THEME>.ZIP file, and open ur.zip -> common

3.       Delete the existing emptyhover.html file

4.      Insert emptyhover.html attached in the document (or we can take it from any SAP default theme).                   

5.       Save changes in archive and double check the emptyhover in ur.zip -> common. Other empythover.html files e.g. in the portal.zip are not important.

6.       Clear browser cache (press CTRL + SHIFT + Delete).
          Import the modified <OUR_THEME>.ZIP theme. Select checkbox – overwrite if exist and start the import.

7.       Test the new modified theme.

After Screenshot:

IE Browser —

                option IE after.JPG

Chrome Browser

                          option IE after.JPG

Thanks,

Abhishek

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      5 Comments
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      Author's profile photo Former Member
      Former Member

      Hi Patel. Thanks for sharing this fix but after applying it I am getting different error -

      Message: Invalid argument.

      Line: 12072

      Char: 15

      Code: 0

      URI: http://***:54500/htmlb/jslib/sapUrMapi_ie6.js

      Do you know how to handle it? Thanks in advance!

      Br, Jan

      Author's profile photo Former Member
      Former Member

      Hi Jan.

      I have to look into this as i have not faced the same when we are upgrading the portal.
      let you know once i found anything on this.

      Regards,

      Abhishek.

      Author's profile photo Georg Salmen
      Georg Salmen

      Hi,

      we have the same error, how did you solve the problem.

      Would be nice if you could help us with our problem.

      Thanks & Regards

      Georg

      Author's profile photo Former Member
      Former Member

      Hi Georg,

      Do you mean the error which Jan is getting?

      Message: Invalid argument.

      Line: 12072

      Char: 15

      Code: 0

      URI: http://***:54500/htmlb/jslib/sapUrMapi_ie6.js

      Regards,

      Abhishek.

      Author's profile photo Georg Salmen
      Georg Salmen

      Hi,

      the problem I've solved with the note 1811881

      Thanks & Regards

      Georg