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Today we get into something I think is more interesting.  This piece of configuration deals with the integration between the notification and the service order.  Specifically, the generation of notifications from the service order.

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Here’s where you can this in SPRO.

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While there are only 4 pieces that you can change, you still have the ability influence quite a bit.  Depending on your scenario, it’s all you need to worry about.  The first piece…  very simple:  Notification type. This is the type of notification that the service order will automatically create. 

The next piece:  Notification Check box.  If you select this, then all the applicable information from the service order will be transferred to the new notification.

Long Text Check Box: the system automatically copies the long text of the notification header as the long text for the order header when it generates an order.

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The last piece about the Enhanced Object list is a piece that I’ve never actually used.  According to SAP:

Controls the automatic assignment of operations to object list entries (for example, notification, equipment, functional location), if a notification is assigned to an order. The operations are assigned using the task list specified in the notification.

I have an action item to play with in the near future.  By default this is always set to inactive.  When I learned more about it, I’ll do a new blog post.

If you’re interested in great tips and tricks on SAP service management, variant configuration or ABAP Development, check out my blog at: http://paperstreetenterprises.com/blog/

There is also a link to some SAP Easy Buttons =)

Thanks for reading,

Mike

CTO – JaveLLin Solutions, LLC

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