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With ST-A/PI 01Q* several new exception key figures were introduced for different areas (e.g. SAP ERP sales, SAP CRM sales & services, SAP APO). The feedback of first customers in our Business Process Improvement projects was overwhelming as root cause analysis becomes a quick and straighforward task. Hence we decided to provide further such key figures in the future. In my previous blog about exceptions during Period End Closing I already gave some heads-up that we will develop further such key figures in the area of Controlling. Now with the shipment of support package 1 for ST-A/PI 01Q* several new monitoring objects and key figures are available in the area of CO-PC. In Business Process Monitoring and Business Process Analytics you can find now some new application area Controlling for filtering. Under this application area you find some "old" monitoring objects like Cost Estimates and Schedule Manager Monitor that were already available in the application area Fincancials (where they still resides as well). But now we also provide new objects and key figures in Controlling.

In product cost planning (CO-PC-PCP) you can find now the new monitoring object Exceptions in Costing where you find two new key figures. One key figure is Exceptions during costing run which checks for alle error messages (no matter if it happened during the selection, costing, marking or releasing process) that were raised during any costin run in the defined reference period.

The other key figure is Exceptions during cost calculation CK11N which checks fr errors during costing itself that were performed in dialog mode.

In the are of cost object calculation (CO-PC-OBJ) one new monitoring object Exceptions in Cost Object Controlling was introduced with two new key figures Exceptions in WIP calculation

and Exceptions in Variance calculation

Finally in the area of actual costing (CO-PC-ACT) we introduced one new object Cost Calculations from Confirmations with the new key figure

Incorrect Cost Calculations from Confirmations which lists all cost posting errors that happened during order confirmation (no matter if it comes from a production, process or maintenance order etc.)

Further reading

You can find all necessary information about Business Process Analytics in this document.

Frequently Asked Questions about Business Process Monitoring and Business Process Analytics are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring and

http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics respectively.

The following blogs (in chronological order) provide further details about Business Process Analytics and Business Process Monitoring functionalities within the SAP Solution Manager.