New key figures: Analyzing/monitoring exceptions in Controlling (CO-PC)
With ST-A/PI 01Q* several new exception key figures were introduced for different areas (e.g. SAP ERP sales, SAP CRM sales & services, SAP APO). The feedback of first customers in our Business Process Improvement projects was overwhelming as root cause analysis becomes a quick and straightforward task. Hence we decided to provide further such key figures in the future. In my previous blog about exceptions during Period End Closing I already gave some heads-up that we will develop further such key figures in the area of Controlling. Now with the shipment of support package 1 for ST-A/PI 01Q* several new monitoring objects and key figures are available in the area of CO-PC. In Business Process Monitoring and Business Process Analytics you can find now some new application area Controlling for filtering. Under this application area you find some “old” monitoring objects like Cost Estimates and Schedule Manager Monitor that were already available in the application area Fincancials (where they still resides as well). But now we also provide new objects and key figures in Controlling.
In product cost planning (CO-PC-PCP) you can find now the new monitoring object Exceptions in Costing where you find two new key figures. One key figure is Exceptions during costing run which checks for alle error messages (no matter if it happened during the selection, costing, marking or releasing process) that were raised during any costin run in the defined reference period.
The other key figure is Exceptions during cost calculation CK11N which checks fr errors during costing itself that were performed in dialog mode.
In the are of cost object calculation (CO-PC-OBJ) one new monitoring object Exceptions in Cost Object Controlling was introduced with two new key figures Exceptions in WIP calculation
and Exceptions in Variance calculation
Finally in the area of actual costing (CO-PC-ACT) we introduced one new object Cost Calculations from Confirmations with the new key figure
Incorrect Cost Calculations from Confirmations which lists all cost posting errors that happened during order confirmation (no matter if it comes from a production, process or maintenance order etc.)
Further reading
Frequently Asked Questions about Business Process Monitoring and Business Process Analytics are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring and
http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics respectively.
The following blogs (in chronological order) provide further details about Business Process Analytics and Business Process Monitoring functionalities within the SAP Solution Manager.
- New Business Process Monitoring functionalities in SAP Solution Manager – ALE / IDoc Monitoring
- New Business Process Monitoring functionalities in SAP Solution Manager – qRFC Monitoring
- New Business Process Monitoring Functionalities in SAP Solution Manager – functionalities For Inconsistencies in SAP Solution Manager
- SAP Business Process Monitoring within SAP Solution Manager
- New Business Process Monitoring functionalities in SAP Solution Manager – BPMon Trend Analysis Reporting
- Best Practice: Business Process Monitoring for Manufacturing
- Best Practice: Business Process Monitoring for Procure to Pay
- Best Practice: Business Process Monitoring for Order to Cash
- Business Process Monitoring – Template configuration available for download
- FAQs about Business Process Monitoring
- Typical Use Cases for Business Process Monitoring in SAP Solution Manager
- New Business Process Monitoring functionalities in SAP Solution Manager – Customer Exit
- New key figure catalog for Business Process Monitoring available
- Why SAP offers different tools for Business Process Monitoring & Business Process Optimization
- Create your own auto-reaction messages in Business Process Monitoring via BAdI exit
- Protect your SAP ERP investment & improve your core business processes
- Refresh Solution Landscape cache for Business Process Operation Work Center
- Create your own customer-specific key figure for Business Process Monitoring within 5 minutes
- Best Practice: BW Process Chain monitoring with SAP Solution Manager – Part 1
- Best Practice: BW Process Chain monitoring with SAP Solution Manager – Part 2: Setup Example
- New key figures for Business Process Monitoring in SAP Solution Manager, especially for CRM Marketing
- New functionality “Business Process Analytics” – how to improve your business processes
- New key figures for Business Process Monitoring in SAP Solution Manager, especially Lead Time measurements
- Traditional Business KPI approach vs Business Process Monitoring
- Systematic errors vs real exceptions or improving efficiency vs effectiveness
- Before you get started with SAP HANA…you should also consider cleaning-up your backend system first
- Best Practice: Business Process Monitoring for CRM Sales
- SAP Business Process Operations Extensions at SAP TechEd 2011
- Business Process Operations dashboards – ALL AT A GLANCE
- Business Process Operations dashboards – behind the scenes
- Customer testimonials on Business Process Analytics
- Customer Exit: Create your own key figure for BPMon AND Business Process Analytics
- Heads-up: Setup environment of BPMon & Analytics changes with SolMan 7.1 SP5
- New key figures for BPMon & BP Analytics, especially for working capital improvement
- New Business Process Monitoring functionalities in SAP Solution Manager – BPMon Alert Reporting Analysis
- New Business Process Analytics features with SAP SolMan 7.1 SP5
- New Business Process Analytics – The filter sequence makes the difference
- New key figures: Analyzing/Monitoring exceptions during delivery due processing
- New key figure: Analyzing/Monitoring exceptions during billing due processing
- Enhanced key figures: Analyzing/monitoring SD invoices not transferred to FI
- New key figures: Analyzing/monitoring exceptions in CRM Sales or Service documents, Business Activities or Tasks
- New keyfigures: Analyzing/monitoring exceptions from APO planning runs
- New key figures for BPMon & BP Analytics – new exception and automation rate key figures for ERP plus new content for FSCM, APO and CRM
- New key figures: Analyzing/monitoring exceptions during Period End Closing