This morning I excavated my backpack to organize the business cards I collected at SAPPHIRE, many of them from customers looking for follow-up information. These cards represent the best part of SAPPHIRE — talking to customers in person instead of by email or phone. When I’m lucky, the cards are annotated with the topic that requires futher conversation. When I’m not, I’m going to have to dredge through my memory and try to recover the conversation on the overwelming convention hall floor. The topics that I got the most questions about were Suite on HANA and the roadmap for chemical companies to move to HANA. Also lots of questions about the Ariba solution roadmap relative to SAP on premises procurement solutions. Both topics the Chemicals IBU is equipped to discuss with customers. My appeal this Monday morning — don’t let the dialog begun at SAPPHIRE to lapse. Email or call all contacts you made so they have your contact information. That’s what I’ll be doing with my day.
Very Well said Lauren.