What version of SO server, Client and Database are you on?

How to check the version of the Service Optimization server installed, the SO Database version and the Client version

To check the version of theService Optimization Server, please follow these steps:

– Open the server’s Registry Editor (Run>regedit)
– Follow path:
-> HKey_Local_Machine
-> Software
-> Clicksoftware
-> Service Optimization
– It would be the last listed version

To check the version of the ClickSchedule Client Version, please follow these steps:

– Open the “Scheduler Client”
– Click on the “Help” on the Menu Bar
– Click on “About ClickSchedule”
– Version is listed here

To check the version of a Service Optimistaion Database , please follow these steps:

– Open the “Service Optimization Structure”
– Right Click on the node “Service Optimization Structure”
– Select “Database Connection”
– Version is listed here