Log file locations for SAP WS&O environments
The following table suggests common items that might be consuming storage space and need to be monitored by the Service Optimization system administrator:
| Type | Default location and File Name (may vary) | Notes |
| Operating system drive | C:\ | Ensure that available storage exists at all times |
| Service Optimization installation drive | C:\, or D:\ | Ensure that available storage exists at all times |
| Service Optimization integration logs | C:\Program Files\ClickSoftware\Service Optimization\Bin\Log | Ensure old logs are either deleted, moved, or compressed |
| IIS logs | C:\windows\system32\LogFiles\W3SVC1 | By default, one file is created per day. Ensure old logs are either deleted, moved, or compressed |
| Service Optimization SXP and Refresh logs | C:\ (C:\SXPMessageLog.txt, C:\Tasks30741QueryResults.txt) | Ensure old logs are either deleted, moved, or compressed |
| ClickMobile client logs | C:\Documents and Settings\<User>\Application Data\ClickSoftware\ClickMobile\ClickMobileLog.html | Located on the ClickMobile client device. Ensure old logs are either deleted, moved, or compressed |
| Windows Memory Dumps | C:\Windows\Memory.dmp | Ensure old logs are either deleted, moved, or compressed |
| Service Optimization Tracer | C:\Temp | Ensure old logs are either deleted, moved, or compressed |
| Windows Performance monitoring | C:\Perfmon | Ensure old logs are either deleted, moved, or compressed |
| PTV xServer logs | C:\xServer\xlocate-1.10.0.4\logs, C:\xServer\xmap-1.10.0.1\logs, C:\xServer\xroute-1.10.0.1\logs |
Ensure old logs are either deleted, moved, or compressed |
| PTV eServer logs | C:\eServer\eLocateServer\Log, C:\eServer\eRouteServer\Log, C:\eServer\eMapServer\Log |
Ensure old logs are either deleted, moved, or compressed |
| Pitney-Bowes Envinsa logs | C:\MapInfo\Envinsa-4.4\Logs C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-Services\logs C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-Routing\logs C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-Presentation\logs C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-MapTiling\logs C:\MapInfo\Envinsa-4.4\WebServer\Tomcat-LocationUtility\logs |
Ensure old logs are either deleted, moved, or compressed |
| Pitney-Bowes MapInfo logs | C:\Program Files\MapInfo\MapMarker_BRA_v4\sdk\tomcat\logs C:\Program Files\ClickSoftware\GIS\MapInfo\GeocodingServer\logs C:\Program Files\ClickSoftware\GIS\MapInfo\RoutingServer\logs |
Ensure old logs are either deleted, moved, or compressed |
| ClickMobile Middle-Tier server | C:\ | Ensure that available storage exists at all times |
| Service Optimization Database | C:\ | Ensure that available storage exists at all times |
| Service Optimization Database – Oracle | Database’s tablespace | Ensure that available storage exists at all times, and table can be extended as required |
The following table suggests common items that might be consuming database table-space and need to be monitored:
| Type | Default location | Notes |
| Tasks | W6Tasks | Accelerated growth might suggest required use of purging |
| Assignments | W6Assignments | Accelerated growth might suggest required use of purging |
| Audit | W6Audit_XXXX | Accelerated growth might suggest required use of purging |
| Outgoing Messages | W6Outgoing_Messages | Accelerated growth might suggest required use of purging |
| Agents Operations | W6Agents_Operations | Accelerated growth might suggest required use of purging |
| Operation Log | W6Operation_Log | Accelerated growth might suggest required use of purging |
| Calendars & it’s MultiValues | W6Calendar_Yearly_Intervals W6Calendar_Weekly_Intervals W6Calendars |
Accelerated growth might suggest required use of purging. |
| Metrics | W6Metrics, W6Metrics_Results | Accelerated growth might suggest required use of purging |
| Engineers | W6Engineers | Accelerated growth might suggest required use of inactive engineer deletion |
| GIS Cache | W6GIS_Cache | This table has no limit, however – sudden accelerated growth rate might suggest required action items |
Reference: ClickSoftware Wiki Article #1086 Storage Locations Monitoring & Maintaining on Service Optimization Servers
Be the first to leave a comment
You must be Logged on to comment or reply to a post.