In Sap Solution Manager create the Specific-Customer Application Components is really easy, you can use the SPRO Activity SOLMAN_SD_APPC_CSPEC.
But the problem is when we want to use Specific-Customer Application Component during the creation of the ticket from Managed enviroments.
In old system, I always use SE81 to create the custom component list, but from 2010, SE81 is not more supported,Note 1467304 – SE81 (Component hierarchy): Maintenance no longer possible
Until SAP don’t release a new functionality to force the managed environment, read the Component Application list from Sap Solution Manager, you can use the following workaround.
- Prepare the system
You need to create a prefix for the new components, to do that, you need to run the Report SBMCV000 in SA38.
Create a new Prefix and execute After the program run , you will see the confirmation in the bottom of the screen.
- Create the Specific-Customer Application Component
Run Transaction SBACH02, The system will be ask if you want to edit in enhancement mode, select “Yes”.
Click in “New” to create a new Enhancement ID.
Write the new Enhancement ID and SAVE.
Now you will se the list of standard Application components coming with SAP,
Now you have a new entry in the Application Hierarchy Tree, I recommend to put all the new specific-customer Application components inside this Component.
this will be the Master App Component for your company.
To create new components entries, select ZZ and click on “Insert Nodes as Subnodes” Icon. there you can create a new Customer Components,
Now you can test our modification, create a new Support Message from the Help Menu.
Then you need to open the Selection button.
REMEMBER ALWAYS HAVE THE SAME APPLICATION COMPONENTS LIST IN SOLUTION MANAGER (SPRO Activity SOLMAN_SD_APPC_CSPEC ) AND THE MANAGED SYSTEMS