Owning your own home is a wonderful thing. It is the place where you can be yourself and create your perfect comfort zone for relaxing after a busy day at work. It can also be a good hedge against inflation and a solid investment for retirement. But before you settle in, there is a lot of work to be done, such as renovating, decorating, finding the right heating system, or maybe fixing a leaking roof.
With the goal of a beautiful home in sight, you typically accept those challenges. But no one wants to spend hours and days walking through furniture or home improvement stores comparing different options and finding the right materials for a project.
Thankfully, people living in Kuwait and the Arabian Gulf region can rely on retailers like ABYAT Megastores, the fastest growing home improvement retailer in the GCC (Gulf Cooperation Council), to make renovating their homes an enjoyable experience. ABYAT aims to be, “In the lead, on every mind, in every building,” by providing everything a home owner, contractor, or company needs to build the perfect house. Its products range from lighting, tools and hardware, doors, and windows, to materials and special services for building a single home or larger real estate projects.
Committed to making it easier for customers to design the perfect home, ABYAT realized that besides offering great prices and a wide selection, it needed to help customers do something equally as important: Save time.
To help customers get what they need quickly and get on with their projects, ABYAT chose the SAP Mobile platform to make shopping in its 22,000 square meter showrooms easier than ever.
In the past, to compare products and check stock availability, customers typically had to find a staff member to walk with them to one of the desktop computers in the store. “We wanted to provide customers with the best experience possible while shopping in our store, and we found that the mobile applications from SAP offer the best solutions to our needs”, says Ahmad Alnusif, IT Manager at ABYAT Megastores. By implementing real-time communication between sales staff, the warehouse, and the checkout counter, the company significantly improved customer service and boosted sales efficiency by at least 30%. Read more about how ABYAT is transforming its business with SAP
Equipped with mobile devices, sales staff can now accompany shoppers through the store, check product availability, enter orders, and provide everything the customer needs to complete the transaction at checkout. So customers can get in and out faster on the way to making their house a home.