Get a 360-Degree View of the customer in Real Time, Anywhere, Anytime
In today’s digital age how do you provide your sales and service represntatives the insight and information they need to serve customers effectively and continously meet rising expectations ?
At SAPPHIRE Orlando, come and see how SAP is re-inventing customer engagement for best run businesses. Through leveraging social insight, sentiment analysis, and sales trends , as well as facilitating collaboration across the extended network; taking advantage of flexible deployment options and mobilizing sales and service representative by providing them with the information they need anywhere and anytime.
In this demo session, see how to increase the effectiveness of sales and service representatives by providing them with the insight they need on demand or on premise, to create leads and convert them into opportunities. Then harness feedback on social media to respond quickly and effectively to customer comments.
Session ID – 4877
Get a 360-degree View of the customer in Real Time, Anywhere, Anytime
5/15/2013 at 3pm
Forum D – Demo Theater #1
• Registration details
Register here to attend SAPPHIRE and add this session to your personal agenda.
There are more 360-Customer related sessions at SAPPHIRE, presented by customers and partners – look out for further announcements.
We look forward to seeing you at Sapphire.