80% of decision makers think access to the right information at the right time is critical to their business. When it comes to maintaining mission-critical assets in the aerospace and defense (A&D) industry, this couldn’t be truer. In this extremely competitive industry, every minute of equipment downtime impacts profitability negatively. Field technicians have to maintain, inspect, and repair increasingly complex equipment that is often in remote locations and exposed to the elements. Immediate access to relevant information – anywhere and anytime – can help them respond faster and work more efficiently.
With the increasing usage of mobile technology across all industries, A&D companies, too, are looking for ways to harness the power of enterprise mobility to improve their maintenance business. Next generation mobile solutions can help increase productivity for maintenance technicians by enabling visibility into equipment structures, work order details, and material requirements. They can also enable efficient work execution activities such as work order confirmations and material consumption. This helps to eliminate manual processes and significantly reduce the risk of costly errors when servicing mission-critical A&D assets.
SAP has developed mobile apps that address the unique challenges of the industry: For A&D companies that maintain their own plants and service their own equipment, the SAP Work Manager mobile app can help the company’s maintenance technicians to work more safely, productively, and independently. The SAP CRM Service Manager mobile app can help maintenance service providers reduce costs, boost service levels, and increase service revenue. The apps provide real-time visibility into work status and support governance to ensure work according to defined standards.