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SAP’s John Krakowski is providing more information below about what to expect in the ASUG Pre-Conference session for Solution Manager.  Please read below:

“In addition to the latest expert information exchange and interactive discussions to gain a distinct advantage in delivering exciting new products and services to your customers by utilizing the capabilities in SAP Solution Manager, the central integrated end-to-end orchestration platform, attendees can expect a demo filled agenda centering on the new SAP Solution Manager mobile apps.  Mobilizing your workforce maximizes your staff responsiveness, cut costs, and take service management to the next level.  You’ll obtain key information how to provide your end users with an easy way to create incidents, accelerate change manager approvals for change requests and even monitor core IT systems and end-user experience, anytime, anywhere. 

You’ll understand how to empower your IT organization with the SAP System Monitoring Mobile App to monitoring the availability, performance, and exceptions of your important system in your IT landscape – anytime, anywhere. The SAP System Monitoring Mobile App is intended to provide administrators the ability to display status overviews of technical systems, instances, databases, and hosts. See how to gain deeper insight by drilling down into single metrics right from a mobile device.

Would you like to solve multi-location, client-side problems before employees even take notice about them, then the SAP End-User Experience Monitoring is your toolbox for evaluating and reporting the availability and performance of your IT landscape.   Enhancing this key capability is the SAP User Experience Monitor Mobile App that provides the ability to show results and alerts, display details and error messages – anytime, anywhere.

After learning and discussing the top reasons to adopt the best practice SAP IT Service Management with Solution Manager, attendees will experience how to initiate and follow-up on the IT incidents from anywhere. We’ll walk through the SAP IT Incident Management Mobile App that gives users the ability to create and track incident messages on the go.

All the functionalities of Change Request Management are highly flexible and adoptable to your company’s system demands, setups, and landscapes.  Discover how with the SAP IT Change Approval Mobile App you can now access and manage your change requests anytime, anywhere, for significant higher productivity by approving, or rejecting change requests directly from your mobile device.

In summary with the “Fast Track to Better Innovation and Operation with SAP Solution Manager 7.1” preconference you will learn how to improve efficiency, empower your organization with relevant information on the go for better support, realize better decision making benefits based on real time, accurate data faster, anytime, anywhere.

We are looking forward to your attendance and participation.”

I encourage you to read Raquel Pereira da Cunha blogs on the recent SAP Solution Manager Roadmap Webcasts part 1 and part 2. There is always a great deal going on with Solution Manager so I encourage you to check out this ASUG pre-conference session today.

Register today

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Photo by SAP TechEd Photographer – John Krakowski is on the left.

Could this be you, asking John your Solution Manager question during the ASUG pre-conference session break?

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