I’m an old school SAPer. Now in my 16th year here at SAP, I’ve had the pleasure of working with our ERP package and extended solutions for a very long time. In fact, I spent over 10 years as a Solution Engineer demoing Plant Maintenance and Service Management to just about every industry you can imagine.
Only a person that has dug deep into the system can truly appreciate the depth and breadth of functionality of these solutions, as well as their robust integration to the other modules. I can honestly say that I was still learning the solution’s vast capabilities after 10 years. When addressing a client’s maintenance and service requirements, it was never a question of whether or not SAP’s solutions could functionally meet the requirements: but often, the question of usability came up. Not everybody was enamored by our screens. Lots of clicks. Lots of end-user training. Not so intuitive. The solutions were amazing, but there was room for improvement.
Recently, SAP change the game in a big way. What do you get when you combine all the rich functionality and deep integration of SAP with a mobile device? You get SAP Work Manager and SAP Service Manager.
These two mobile apps mobilize SAP Plant Maintenance and SAP Service Management work on just about any device and on any operating system, and the screens are every bit as gorgeous and intuitive as you would expect from a mobile application. The usability issue has been solved – but that’s just the beginning of the business value to be gained when you mobilize resources. Think about it: your mechanics are no longer tethered to a terminal. All of the information they need is sitting at their fingertips so they can do their job quicker, safer, easier and more accurately. Reduce equipment downtime, improve first-time fix rates, reduce spare part inventory, reduce overtime, increase work order capacity, increase service revenues and so much more. Plus take advantage of native device capabilities such as GIS, camera, barcoding/scanning and more. Not only do these solutions allow most companies to streamline their operations, but they are seeing a return on their investment in 6 to 9 months from Go-Live!
Do I have your attention? Please join me as I dig deeper into these topics in two upcoming webinars. You’ll hear how these solutions can transform your business, you’ll see live product demos and you’ll hear case studies from reference customers.
Register Here for the event “Deliver World Class Field Service powered by Mobile Solutions from SAP” on May 1st.
Register Here for the event “Drive Excellence in Asset Maintenance and Inventory Management with Mobile Solutions from SAP” on May 7th.
I look forward to seeing you.