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Author's profile photo shankar singh

Creation of Rule Based workflow

1.Create a Change Request Type and Assing the WorkFlow Template.

eg:Customer to WS60800086


2.Assing the Steps to CR.


3.Activate Linkage type


4.Create Decision table i.e. assing the Agents etc.


we are done with the Rule based WF ready to test,test it out by loggin to workcenter.

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