As technology evolution accelerates, the opportunities to innovate seem to be outpacing the realization of value from solution innovation. Many customers have asked SAP to help, and the great news is that there is an excellent answer to that question – SAP Services.
Everyday, there are literally thousands of experts helping customers unlock the power of their SAP software solutions to drive innovation, take on new solutions and ultimately realize the value from those solutions. Collectively, SAP Services is the group that brings our software to life.
Our Perspective – The Customer’s Lifecycle or Journey
We start with Innovation Incubation– a customer may be interested in a particular technology but not know how or where to start. Through our business transformation and value partnership services, our customers are given expert guidance where new technologies can be strategically applied to their businesses. And, services in areas such as HANA, mobility and predictive analytics can show them how.
Once a technology is acquired, we move to solution adoption through services such as data and technology or custom development to ensure the solution is implemented efficiently, accurately and successfully.
Finally, with a solution in place, services in our education and support areas allow customers to achieve faster value realization and begin to harvest their investment.
This is all supported by our globalized delivery model ensuring consistent and expert guidance throughout the entire process. And with a single organization providing services throughout the customer’s journey, the opportunity for synergies between the services is superb.
So enough about ourselves, we want to hear about how we can help you through your journey.
Over the next few weeks, I will provide you with more information on the upcoming SAP Services topics so that you can plan your visit and potentially share your challenges based upon where you are in your journey.
If you haven’t registered yet, take a look at the event details. Register now. I look forward to meeting some of you and hearing about your specific challenges.
For SAP Services updates during SAPPHIRE NOW Orlando 2013, follow me on Twitter @JVFaulks.
Follow the hashtags #sapphirenow #services