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SAP Game-Changers Radio #71: “Workforce Analytics: Real People, Real Numbers”

Welcome to SAP Coffee Break with Game-Changers Radio blog on SCN. I’m Bonnie D. Graham, creator / producer/ host of our weekly live thought leader talk series. 

Episode #70 aired live on Feb. 6, 2013. Listen on-demand at your convenience.

Episode Overview:

People vs. numbers. Which should matter more for your business success?

The experts speak.

Greta Roberts, Talent Analytics: “Numbers are the language of business. If employees want to be valued, they need to be measured in a way that business understands … as numbers.”

Haig Nalbantian, Mercer: “Too many organizations give lip service to the people side, but fail to apply real discipline to workforce management. They rely instead on intuition, benchmarks, or so-called ‘best practices’ to inform their people-related decisions.”

Russ Campanello, iRobot: “It’s time to begin measuring, and thereby differentiating, our business with the human-capital metrics that drive performance and generate value. We still value (and report) the buildings more than the people inside them.”

Steve Boese, HR Happy Hour host: “Revenue per employee can tell you just about everything you need to know about your business.”

Henner Schliebs, SAP: “Democratizing analytics will be the big differentiator in 2013.”

Join us for Workforce Analytics: Real People, Real Numbers.

Meet our panelists:

02-06-13 Greta Roberts Photo.jpg02-06-13 Haig Nalbantian Photo_Crop.jpg02-06-13 Russ Campanello Photo.jpg02-06-13 Steve Boese Photo.jpg02-06-13 Henner Schliebs Photo_Crop.jpg

Greta Roberts’ early career was spent selling software for world-class innovators such as Lotus, Netscape, Webline, and Cisco Systems. She recalls that it was easy to measure who performed well and who struggled, and it was clear that some sales reps “just did better” than others – naturally. “If possible, it seemed it could be incredibly useful to businesses to measure the ‘it factor,’ making certain roles easy for some vs. others.” Researching available solutions, Greta found consumer tools that measure “personality” and business solutions that track hire date, pay scale, etc. “But no business solution measuring people traits in a way that could be useful and predictive of business performance,” she says. This led her to create Talent Analytics, a company that utilizes the discipline of analytics to understand human traits in a way that is useful for businesses. Today, more than 450 companies use her software-as-a-service (SaaS) solutions to quantitatively measure, value, and allocate natural traits of their employees.

Haig Nalbantian is Senior Partner at Mercer and a founder of its Workforce Sciences Institute. A labor economist, Haig has been instrumental in developing Mercer’s unique capabilities to measure the economic impact of human- capital practices applied in projects he directed for leading organizations worldwide. Previously, he was at National Economic Research Associates, Inc. and taught economics at New York University where he was a research scientist at its C.V. Starr Center for Applied Economics. A leading authority on human-capital measurement and management, Haig co-authored the prize-winning book on evidence-based human-capital management, Play to Your Strengths (McGraw Hill, 2004). His Harvard Business Review article (with Rick Guzzo) “Making Mobility Matter” won the Academy of Management’s 2010 Award for Outstanding Practitioner-Oriented Publication. In 2012 Haig co-authored the World Economic Forum-Mercer study, Talent Mobility Good Practices: Collaboration at the Heart of Economic Growth.

Russ Campanello is Senior Vice President-Human Resources at iRobot Corporation in Bedford, MA. He is responsible for developing the human-resource strategies and HR products and services that maintain and enhance iRobot’s ability to attract and develop talent to support its mission of changing the world through robotic innovation. Russ has 25 years of experience leading HR organizations for firms such as Phase Forward, Inc.; Keane Inc.; Genzyme Corporation; and Lotus Development Corporation. Renowned for his expertise in the strategic role of human resources in business, Russ was named to HR Magazine’s prestigious 50 for History listing which recognizes 50 outstanding individuals for their significant and lasting impact on human-resource management. He was also named as one of the top 25 Workplace Visionaries of the past 75 years by Workforce Management  magazine. Russ is a leading innovator of the changing role of HR in the marketplace.

Steve Boese is a Co-Chair of Human Resource Executive magazine’s HR Technology Conference, the leading global event for the HR technology industry, and a Technology Editor for LRP Publications. He brings over 20 years of experience in the design and implementation of complex human-resources technology solutions for global- enterprise clientele. Previously, as a Director of Talent Management Strategy for Oracle Corporation, Steve helped to create and deliver the next generation of human-capital-management solutions. He hosts the popular radio program HR Happy Hour Show which opens the lines of communication among HR thought leaders, practitioners, and service providers in global human resources. Steve has been a speaker at the HR Technology Conference, HR Executive Forum, SHRM Annual Conference, and regional SHRM events. His blog was selected as the number-one talent-management blog by editors of Fistful of Talent in February 2010.

Henner Schliebs is a Director for Solution Marketing at SAP. With more than ten years of analytics experience, Henner is responsible for driving the adoption of analytics solutions from the SAP portfolio across all departments (outside of IT) to tear down information “silos.” His credo for 2013: “Everybody should be an analyst – and everybody should have the chance to make better decisions through analytics.” Henner has held various roles in analytics with several software vendors including consulting and pre-sales across all industries as well as roles in management consulting.

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