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This isn’t a technical post or a “how-to” type blog, it’s a bit more light hearted. In this blog I want to ask the question “What’s in a name?” or maybe more specifically I want to ask the Portal community “What do you call your Portal?”

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I have worked with portals for nearly 15 years now starting with TopTier and the SAP Workplace before EP 5.0 was released. In that time I have come across some good, bad and yes even downright ugly names that have been used to brand the SAP Portal at various organizations. You might not think the name matters, you might just call it “The Portal”, but I think the name does matter and the right name can be used as a catalyst to promote the portal in your organization.

If you are a consultant helping organizations implement or run their portal what names have you come across? Do you use the word “SAP” in the name… or does that have a bit of a negative vibe in your organization? I have found that in some organizations “SAP” == “poor user experience” so with the naming of the portal there is an opportunity re-brand and re-launch, a way to bring SAP to the users in a more “user friendly” way.

I think it only fair that I share some of the names I have come across before I ask you the reader to share yours:

  • Connect (and variations on connect like ConnectPlus and UConnect)
  • Pulse – I like this very much. At this organization the portal was also the intranet so it really did represent the pulse of the company.
  • Porthole ๐Ÿ˜† – this was at an organization associated with the sea!
  • The Portal ๐Ÿ˜
  • Insight
  • 1SAP Portal
  • Caerus (after the greek god of opportunity)

So I’d like to ask you the community chime in here to and share your names and what you think make a good or a bad one. I look forward to reading your responses.

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9 Comments

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  1. Vera Gutbrod

    Very interesting blog, Simon. I am also interested in the Portal names. Will check your blog every now and then.

    Regards

    Vera

    SAP NetWeaver Portal Product Management

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    1. Simon Kemp Post author

      Thanks Vera,

      Looks like it is just you and me who are interested ๐Ÿ˜† … at least interested enough to share! Hopefully others will chime in with some interesting names they have come across too.

      Cheers,
      Simon

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  2. Former Member

    Do name define a product like a portal? A product that is there to boost your productivity? The goal should be that employees don’t use a name to identify the product, it should be just: have you checked your work item, did you report your time, what is your travel request doing? and in all cases they should simply fire up a browser and automatically connect to SAP Portal.

    Worst thing possible for employee productivity is when the users first have to find the program they need to accomplish their work.

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    1. Simon Kemp Post author

      Hi Tobias,

      Thanks for taking the time to provide your feedback, and while I agree to some extent with what you say, I think that giving something a name is useful – I think we are a long way away from users not needing to know where to go to get stuff done.

      Cheers,
      Simon

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  3. Former Member

    The most common names for Employee Portals that I have seen:

    (ABC being the company name)

    myABC, myBenefits, ABCNet, myInfo, myLife

    Customer and/or Vendor Portal names:

    Connect (and variations like you mentioned)

    goABC

    ABCmarket

    One interesting name I came across:

    The Garden – (This company being a lawn and garden care products manufacturing firm)

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  4. Steffi Warnecke

    “Pulse” and “Caerus” are pretty cool. And “The Garden” sounds great, too.

    Our portal is known as “Portal” or “Intranet”. So we’re pretty boring. ^^

    @Tobias: I think, it’s important to have a name for your portal, yes. So you can say “You’ll find it in the portal at…”, “Please open the portal and then…”. I find it helps the users and also me to explain and understand. Workitems for example can be found in the portal or the ERP. So it’s better to get an “Can’t you see them in the portal uwl?” than “in the browser”.

    Another problem is… a lot of users still don’t know what “browser” means. They equal the IE for example with the portal.

    So having a name for this central point of information and work is pretty helpful in my experience. ๐Ÿ™‚

    @Simon: Nice thought behind the blog. If you could name a portal yourself, do you have a name in mind already?

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    1. Simon Kemp Post author

      Thanks for your comment Steffi. I agree with you, I think having a name is important. To answer your question… What would I name a portal?… I think it depends very much on the organization and to come up with something that resonates with the people. It needs to be catchy and clear tool, I have to say I like “Pulse” and “Connect”. Another one I heard the other day was “The Hub” – it wasn’t an SAP portal but that doesn’t matter.

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      1. Steffi Warnecke

        “The Hub” sounds cool, too.

        I guess you’re right. While I was typing the question, I already had your answer in my mind, too… that you need something to go on from in order to find the “right” name. “The Garden” is a pretty good example for that, since IMO it wouldn’t work in any other field.

        But I hoped, that you had some ideas in mind for companies you worked for. ^^

        Like “Central Station” oder “Cockpit” for train companies or one that has something to do with planes.

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