How can SAP support and solutions help my company cut costs, improve operational efficiency and drive innovation?
At the end of the day, this is perhaps the most important question that needs to be answered.
How can you find the answers you need to these questions? SAP offers lots of different resources you can turn to for answers. You can always ask your SAP Sales Account Manager or turn to one of our support experts in SAP Active Global Support (AGS). Another source of invaluable information that shouldn’t be overlooked, however, is the experience of other customers. When you want to learn how other companies in your industry have benefited from SAP support and solutions, sometimes the best place to turn to is those companies themselves.
The SAP Support-Reference Navigator allows you to learn more about how customers with similar challenges used SAP support to lower IT costs, improve operational efficiency and drive innovation. The tool makes it easy to find stories from companies in your industry and/or region who have first-hand experience with SAP support. These references talk about real challenges that these companies have faced and they highlight the ways in which SAP support has helped them generate real, tangible improvements to their bottom-line.
This great tool keeps getting better. When the SAP Support-Reference Navigator was initially launched a year ago, most of the references focused on the value of SAP Enterprise Support – a proactive support offering that helps your company optimize business processes, minimize risks and accelerate innovation. Today, the tool includes customer references not only for SAP Enterprise Support, but also for SAP ActiveEmbedded support – an enhanced premium support partnership – and SAP MaxAttention support – advanced premium support that provides engineering services that can be tailored to individual customer needs.
In each case, you can hear how real customers have lowered costs, improved operations, and accelerated innovation – getting the most out of their SAP investment with the help of SAP Support.
Check out my blog post introducing the navigator when it was launched last year: Shortcuts to the Future: See how companies in your industry are benefitting from SAP Enterprise Support.
Links to Resources:
SAP Enterprise Support – acces to more information on SAP Enterprise Support on SAP Support Portal.
SAP MaxAttention support – access to more information on SAP MaxAttention support on SAP Support Portal.
SAP ActiveEmbedded support – access to more information on SAP ActiveEmbedded support on SAP Support Portal.