New key figures for BPMon & BP Analytics – new exception and automation rate key figures for ERP plus new content for FSCM, APO and CRM
Last Monday (February 11th, 2013) the new ST-A/PI 01Q plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring and Business Process Analytics in SAP Solution Manager. This blog will give a short overview about what is new. Many new (exception) key figures were especially created in order to simplify and speed-up the root cause analysis of (systematic) problems. We also shipped a complete new set of automation rate key figures for SAP ERP so that customers can get a better understanding how manual or automatic their respective business process steps are performed. And we provide new key figures for Financial Supply Chain Management (FSCM) which was not covered before.
The new ST-A/PI 01Q is available for download and can be found under (SMP login required) http://service.sap.com/supporttools.
A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation at (SMP login required in both cases)
- http://service.sap.com/BPM > Media Library > Overview and Demos > Business Process Operations Key Figure – Overview.ppt
- Or directly here
Remark: On slides 2,3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.
Key figure news summary for selected areas
The following new automation rate key figures have been developed for SAP ERP:
- Automation rate: Sales Orders
- Automation rate: SD Billing Documents
- Automation rate: FI Documents
- Automation rate: Planned Orders (External Procurement)
- Automation rate: Purchase Requisitions
- Automation rate: Purchase Orders
- Automation rate: MM Invoices
- Automation rate: Planned Orders (in-house production)
- Automation rate: Production Orders
- Automation rate: Process Orders
- Automation rate: Goods Movements inbound
- Automation rate: Goods Movements outbound
New monitoring objects and key figures have been developed for Financial Supply Chain Management:
- FSCM Dispute Cases (Dispute cases created, open dispute cases, Lead Time from Dispute case creation until closure)
- FSCM Promise to Pay Cases (Promise to Pay cases created, open PTP cases, Lead Time from PTP case creation until closure)
New monitoring objects and key figures have been developed for SAP Advanced Planning & Optimization (SAP APO):
- Forecast orders (in the past)
- Exceptions during Demand Planning Run
- SNP Orders (with start date in the past or with start date before SNP horizon)
- Exceptions during Supply Network Planning Run
- Stock (available stock less than safety stock)
- Exceptions during PP&DS Planning Run
New monitoring objects and key figures have been developed for SAP Customer Relation Management (SAP CRM):
New monitoring objects and key figures have been developed for SAP ERP Financials:
New key figures were introduced for Sales Documents, Sales Document items, SD Invoices, Stock Transport Orders Production/Process Orders, and Planned Independent Requirements. Some examples are:
- Lead Time from setting a credit block in sales order until release
- Exceptions during del. due processing (sales)
- Insufficient stock during del. creation (sales)
- Overdue schedule line items with credit block
- Overdue schedule line items with delivery block
- Overdue sales doc. items with billing block
- Exceptions during billing due processing
- Exceptions during del. due processing (STO)
- Insufficient stock during del. creation (STO)
- Missing parts in orders not yet released
- Missing parts with requirement date in the past
- Planned Independent Requirements in the past
Many other existing key figures have been enhanced with additional fields in the detail list. One prominent example is the key figure related to SD invoices not transferred to accounting.
In the area of interface monitoring new the workflow key figures have been also made available for Business Process Analytics.
Further reading
You can find all necessary information about Business Process Analytics in this document.
Frequently Asked Questions about Business Process Monitoring and Business Process Analytics are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring and
http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics respectively.
The following blogs (in chronological order) provide further details about Business Process Analytics and Business Process Monitoring functionalities within the SAP Solution Manager.
- New Business Process Monitoring functionalities in SAP Solution Manager – ALE / IDoc Monitoring
- New Business Process Monitoring functionalities in SAP Solution Manager – qRFC Monitoring
- New Business Process Monitoring Functionalities in SAP Solution Manager – functionalities For Inconsistencies in SAP Solution Manager
- SAP Business Process Monitoring within SAP Solution Manager
- New Business Process Monitoring functionalities in SAP Solution Manager – BPMon Trend Analysis Reporting
- Best Practice: Business Process Monitoring for Manufacturing
- Best Practice: Business Process Monitoring for Procure to Pay
- Best Practice: Business Process Monitoring for Order to Cash
- Business Process Monitoring – Template configuration available for download
- FAQs about Business Process Monitoring
- Typical Use Cases for Business Process Monitoring in SAP Solution Manager
- New Business Process Monitoring functionalities in SAP Solution Manager – Customer Exit
- New key figure catalog for Business Process Monitoring available
- Why SAP offers different tools for Business Process Monitoring & Business Process Optimization
- Create your own auto-reaction messages in Business Process Monitoring via BAdI exit
- Protect your SAP ERP investment & improve your core business processes
- Refresh Solution Landscape cache for Business Process Operation Work Center
- Create your own customer-specific key figure for Business Process Monitoring within 5 minutes
- Best Practice: BW Process Chain monitoring with SAP Solution Manager – Part 1
- Best Practice: BW Process Chain monitoring with SAP Solution Manager – Part 2: Setup Example
- New key figures for Business Process Monitoring in SAP Solution Manager, especially for CRM Marketing
- New functionality “Business Process Analytics” – how to improve your business processes
- New key figures for Business Process Monitoring in SAP Solution Manager, especially Lead Time measurements
- Traditional Business KPI approach vs Business Process Monitoring
- Systematic errors vs real exceptions or improving efficiency vs effectiveness
- Before you get started with SAP HANA…you should also consider cleaning-up your backend system first
- Best Practice: Business Process Monitoring for CRM Sales
- SAP Business Process Operations Extensions at SAP TechEd 2011
- Business Process Operations dashboards – ALL AT A GLANCE
- Business Process Operations dashboards – behind the scenes
- Customer testimonials on Business Process Analytics
- Customer Exit: Create your own key figure for BPMon AND Business Process Analytics
- Heads-up: Setup environment of BPMon & Analytics changes with SolMan 7.1 SP5
- New key figures for BPMon & BP Analytics, especially for working capital improvement
- New Business Process Monitoring functionalities in SAP Solution Manager – BPMon Alert Reporting Analysis
- New Business Process Analytics features with SAP SolMan 7.1 SP5
- New Business Process Analytics – The filter sequence makes the difference
- New key figures: Analyzing/Monitoring exceptions during delivery due processing
- New key figure: Analyzing/Monitoring exceptions during billing due processing
- Enhanced key figures: Analyzing/monitoring SD invoices not transferred to FI
- New key figures: Analyzing/monitoring exceptions in CRM Sales or Service documents, Business Activities or Tasks
- New keyfigures: Analyzing/monitoring exceptions from APO planning runs