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Last Monday (February 11th, 2013) the new ST-A/PI 01Q plug-in was shipped to customers and this means that many new key figures have been shipped for Business Process Monitoring and Business Process Analytics in SAP Solution Manager. This blog will give a short overview about what is new. Many new (exception) key figures were especially created in order to simplify and speed-up the root cause analysis of (systematic) problems. We also shipped a complete new set of automation rate key figures for SAP ERP so that customers can get a better understanding how manual or automatic their respective business process steps are performed. And we provide new key figures for Financial Supply Chain Management (FSCM) which was not covered before.

The new ST-A/PI 01Q is available for download and can be found under (SMP login required) http://service.sap.com/supporttools.

A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation at (SMP login required in both cases)

    Remark: On slides 2,3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.

Key figure news summary for selected areas

The following new automation rate key figures have been developed for SAP ERP:
  • Automation rate:  Sales Orders
  • Automation rate:  SD Billing Documents
  • Automation rate: FI Documents
  • Automation rate:  Planned Orders (External Procurement)
  • Automation rate:  Purchase Requisitions
  • Automation rate:  Purchase Orders
  • Automation rate:  MM Invoices
  • Automation rate:  Planned Orders (in-house production)
  • Automation rate:  Production Orders
  • Automation rate:  Process Orders
  • Automation rate: Goods Movements inbound
  • Automation rate: Goods Movements outbound
New monitoring objects and key figures have been developed for Financial Supply Chain Management:
  • FSCM Dispute Cases (Dispute cases created, open dispute cases, Lead Time from Dispute case creation until closure)
  • FSCM Promise to Pay Cases (Promise to Pay cases created, open PTP cases, Lead Time from PTP case creation until closure)   

New monitoring objects and key figures have been developed for SAP Advanced Planning & Optimization (SAP APO):
New monitoring objects and key figures have been developed for SAP Customer Relation Management (SAP CRM):
New monitoring objects and key figures have been developed for SAP ERP Financials:

  

New key figures were introduced for Sales Documents, Sales Document items, SD Invoices, Stock Transport Orders Production/Process Orders, and Planned Independent Requirements. Some examples are:

Many other existing key figures have been enhanced with additional fields in the detail list. One prominent example is the key figure related to SD invoices not transferred to accounting.

In the area of interface monitoring new the workflow key figures have been also made available for Business Process Analytics.

Further reading

You can find all necessary information about Business Process Analytics in this document.

Frequently Asked Questions about Business Process Monitoring and Business Process Analytics are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring and

http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Analytics respectively.

The following blogs (in chronological order) provide further details about Business Process Analytics and Business Process Monitoring functionalities within the SAP Solution Manager.

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