Skip to Content

Gamification is coming to SAP Community Network!  We’ve been working to bring this new element to the SCN experience and it’s so exciting, I want to share a sneak peek.

You might remember at SAP TechEd Las Vegas in 2011, we invited gamification expert Jane McGonigal to join us for a guest keynote.  That year we “gamified” SAP TechEd itself with the Knowledge Quest game and our InnoJam theme that year was all around gamification.  SAP has also been exploring gamification topics in our product teams and there’s more and more buzz about the topic as more organizations embrace the ideas of gamification with valuable results.

Gamification Blog - Profile Dropdown.jpg

We’ve had such a great response to gamification, that the SAP Community Network team has been eager to bring game mechanics to SCN itself!  Our SCN new platform project last year put us in the right position to bring gamification to SCN, so last year we took it on.  We started the project last summer led by Laure Cetin with major support from Oliver Kohl, Scott Lawley, Johannes Unnewehr, Audrey Stevenson, Jodi Fleischman, Sean Yang, and Jeanne Carboni and we’re getting ready to launch in the coming weeks.

Continuing to Build a Platform for Engagement, Participation, and Reputation

While gamification introduces new concepts of missions, badges, and leaderboards, the concept of earning points and building your reputation in SCN is not new to SCN members.  SAP implemented our first reputation system for SAP Developer Network with points for contributions almost 9 years ago.  The original concept was simple and we’ve made regular improvements throughout the years.  Like in 2005 when we created a leaderboard for top contributors by topic areas, in 2010 when we added the Bronze, Silver, Gold, Platinum reputation program levels, or more recently when we added social sharing and improved exposure for great content with the popular content widgets.   Members have always appreciated that their hard work helping other community members also earns them the honor of building their reputation in the community.

The new platform launched last year gave us a single experience for community members, made it easier for people to contribute, and provided built-in mechanisms for ratings and likes to identify the best content. Over the last year, members have provided over 33,000 ratings and 18,000 likes for good content (Thank You!). While those are impressive numbers, when we typically have nearly 2 million unique visitors every month, there are opportunities for even greater engagement in SCN.

Gamification will continue that path of encouraging positive behavior and content contribution that resonates in the community and we encourage everyone to enthusiastically participate. Members have told us many times how SCN helps them in their daily activities, and this project will give all members more opportunities to pay it forward, appreciating the value the community brings with their contributions.

Gamification Platform

We’ve been working with the leader in gamification, Bunchball on implementing game mechanics on SCN to make it easier to engage, get feedback, and participate in fun – yet serious – missions and challenges that will help us all make the most of the community.Gamification Blog - Mission.jpg

With gamification, we will:

  • Add some fun, excitement, and challenge to the SCN experience.
  • Encourage participation for everyone, including people who are strictly observers, by presenting missions that get people involved and engaged in SCN.
  • Celebrate achievements as members complete missions, add badges to their trophy case, and build their value and reputation in the community
  • Help community members identify experts that excel in the over 400 different topic areas in SCN
  • Improve reputation information for all members by showing expertise in topic spaces highlighting members’ achievements and interests.

Examples of game elements we’ll have in the SCN points and reputation system include:

Gamification Blog - Me In Three.jpg

  • Continue earning points (like you do today) for your contributions through blogs, discussions, answers, likes, ratings, and shares
  • Show your reputation for top level achievements of Bronze, Silver, Gold, and Platinum (BTW, we’ve heard your concerns about the negatives of 12 month rolling points.  We’ve been working on it and will have somegood news there as well.)
  • Earn badges and additional points by completing missions SCN-wide or focused on specific topic areas and spaces.
  • Choose the badges you’re most proud of to show in your hover-card with “me-in-three”
  • See your ranking relative to friends you follow and that follow you
  • Work your way up SCN leaderboards (like today’s Top Participants lists) across SCN and within all of our SCN topic spaces

Ready, Set, GO!

We are all very excited to launch this new level of engagement, fun, and energy for the

Gamification Blog - Leaderboard.jpg

community!  We’re looking forward to seeing gamification help us engage with SCN members and members engage with each other, to bring new connections, buzz, energy, and fun to the experience of connecting and sharing in the SAP Community Network.


We’re on track for launch in early April, 2013.  Watch for more information over the next few weeks including more detailed blogs, training for moderators, SAP Mentors, and SCN community members.

Please feel free to provide your thoughts, comments, and suggestions in the comments below.

Game on!

To report this post you need to login first.

55 Comments

You must be Logged on to comment or reply to a post.

  1. Tom Cenens

    Hi Chip

    I had the chance to get a glimpse of this and it looks very cool 😎

    It will be interesting to see what the addition of further gamification will do to SCN πŸ™‚

    Best regards

    Tom

    (0) 
  2. Luke Marson

    Hi Chip,

    This is interesting, although the first thing that springs to mind is how it will fuel points-gaming. Serious contributors are not concerned with points or gamification features so I only see it being interesting for those more interested in points than contributing quality content. What are SCN’s plans to combat the likely increase in points gaming?

    Best regards,

    Luke

    (0) 
    1. Steve Rumsby

      I’d have similar concerns. The current arrangement is certainly not encouraging people to get involved, apart from those who would anyway obviously, so something different is needed. I look forward to seeing it and hope it works.

      Steve.

      (0) 
    2. Fred Verheul

      Hey Luke,

      Even today there are already a lot of game mechanics incorporated in SCN. So if the points gaming situation today is satisfactory (meaning it doesn’t do too much harm overall πŸ™‚ ), why do you think it will be very different with this new and extended gamification elements? I’m sure the team will have thought this through. I’m also sure there will be some loopholes for those really trying, but I’m confident SCN can adapt and continue to make it a better experience overall.

      Concerning your claim that serious contributors are not concerned with gamification features: you’re so wrong πŸ˜‰ !

      Seriously: I see a lot of serious contributors (and I’m only one of them) that get satisfaction from certain achievements (be it number of reads of latest blog or other statistics, Silver/Gold/… status, etc). There are also many other gamification initiatives going on in the enterprise world (and the consumer world), and there are many cases where the results are very good, which goes to show that gamification can really work, and ‘work’ here means that ordinary visitors (serious contributors, observers, …) get more involved.

      We’ll just have to wait and see whether the added elements will have the same effect here (you can do it wrong in many possible ways, so success is not guaranteed).

      Btw, most of this self-acclaimed ‘wisdom’ stems from this gamification course I’m following at the moment (watching the videos πŸ™‚ ).

      Cheers, Fred

      (0) 
      1. Luke Marson

        Hi Fred,

        I do see it as a problem and it’s a worse problem than with the “old” SCN. I also see colleagues who “Like” each others blogs etc. I think the new gamification will make the worsening situation even worse.

        Concerning your claim that serious contributors are not concerned with gamification features: you’re so wrong

        Then these people are concerned with points and ego, right? If they were only concerned with contributing to the community they wouldn’t care about it, but since they do care it must mean they contribute for other reasons than knowledge-sharing.

        Best regards,

        Luke

        (0) 
        1. Steve Rumsby

          There’s certainly plenty of mutual “liking” going on and I’m not sure it is all warranted, but for the most part what I see is appropriate. I don’t see the current situation as open to too much abuse. Any change intended to encourage more people to get involved is necessarily going to provide more opportunities to earn points, though, and is therefore likely to be open to more abuse. But we won’t know until we see it.

          As for serious contributors being concerned with points, there’s nothing wrong with a little fun, right? I don’t see the harm in otherwise “serious” contributors having some fun here occasionally. When a points boundary is close, you might engage just a little more to get to the next level, and then go back to being serious again. Or you might just need a break from a taxing problem and an “SCN challenge” provides just the thing. We can’t all be serious all of the time!

          From my own point of view, I generally don’t care about points, klout rating, or any of the other measures out there. That doesn’t mean I don’t look occasionally, and smile as a milestone passes. It really doesn’t matter to me how many twitter followers I have, but it was ever so slightly exciting when the 1000th turned up:-)

          Steve.

          (0) 
          1. Luke Marson

            Hi Steve,

            I agree – it’s always nice to reach a milestone, but for me it’s never a target. I remember being slightly happier than normal getting 1000 followers, but it didn’t involve me playing games or trying to play the system to get them.

            I don’t think I need gamification to be less serious. I can have fun without gamification and points systems. However, I’m not linking the two here; rather a measurement of quality is needed, but a system to help people get it without it solely being from contributions doesn’t seem right.

            Best regards,

            Luke

            (0) 
            1. Steve Rumsby

              I do agree with you in principle. Right now on SCN there are some people who “do it right” and many, many more that don’t. And by some measures, those that don’t are lowering the overall value of SCN by filling it with, for want of a better word, noise. Either we ban such people, or we persuade them to do it right somehow. Clearly most are not naturally inclined to do it right, or they would be already, so they need encouragement of some sort. That’s what the points system is for, as I see it. If we all just “did it right” it wouldn’t be needed at all. I don’t see an alternative. I do see dangers in a reward system that’s not designed right, but I think it has to be tried.

              (0) 
        2. Former Member Post author

          Hi Luke, 

          I’d just say that I don’t think the two things are mutually exclusive.  There are positive feelings of helping colleagues with a specific problem or best practice.  But the feelings are strengthened and extended when more people see, like, and share your contribution.  As you see view counts increasing, shares, and social shares increase, it implies that your contribution was really good and could apply to a lot of people… and is recognized by a lot of people as being a good contribution to the community.  The idea of the points and recognition system is to have the system accumulate those experiences to accrue in a “reputation bank account” so that, not only do you have that feeling on a specific contribution, but after many such experiences, you can feel (and the community can see) the longer-term impact of your good contributions to the community.

          Again, there is the inherent “good feeling” that comes from the specific contribution of good information or best practice to help someone, but the residual effect accumulated in a reputation system can offer a longer term positive feeling and recognition of many accumulated valued contributions to the community.

          Hope that helps,

          Chip

          (0) 
          1. Luke Marson

            Hi Chip,

            I like the idea of measurement of success, but I’m not sure we need to introduce games as an incentive for people to contribute. I get plenty of content viewed, shared, and comment on, which for me is what is the reward. Points is a measurement, not a reward. I don’t need games to encourage people to do this – the content should do it itself.

            I’ll reserve judgement until the system is out, but I don’t think there’s anything broken to fix right now.

            Best regards,

            Luke

            (0) 
        3. Fred Verheul

          Hi Luke,

          Then these people are concerned with points and ego, right? If they were only concerned with contributing to the community they wouldn’t care about it, but since they do care it must mean they contribute for other reasons than knowledge-sharing.

          Let me just speak for myself. For me it’s not an exclusive choice but both: of course I (and I’d guess a lot of serious contributors) really want to help, share, engage, etc and points or ego are certainly not my primary concern. But, all other things being equal, I like it when people like my content, and when they judge it to be of good quality. It’s only human IMO. So while I certainly would contribute without all these gamification features, it does enhance my experience on SCN, and I just might πŸ™‚ (impossible to tell for sure of course) do a little bit more than I’d have done without them.

          (0) 
          1. Luke Marson

            I think it’s just me – likes, ratings and points are of no concern to me whatsoever. Comments are primarily what proves it’s good content – when people actually say so.

            I don’t disagree that gamification and points help people contribute, but the fact is that if people want to contribute they do. All we’re doing is making people contribute for the sake of it and then it becomes quantity over quality. And then SCN loses it’s value…

            (0) 
            1. Laure Cetin

              Hi Luke,

              Introducing missions and badges on SCN will hopefully move people’s attention from points to positive activities that matter to the community. It is our role to design missions so that they matter and make sense, and to use point limits and mission configuration to counter cheating.

              Beyond just accumulating points and badges, the gamification platform will be a powerful tool to aggregate information about SCN members: what they like to do, what topics they are an expert in, etc.

              I look forward to presenting this project to the SAP Mentors this Monday and – maybe – convincing you? πŸ˜‰
              Laure

              (0) 
  3. Former Member

    Hi Chip,

    Wow..More Interesting to read and imagine your message to be live inside in SAP Social media Super Star SCN.

    Many more thanks to you and your innovation team.

    Vasanth S

    (0) 
  4. Former Member

    Chip, great update, really looking forward to this. I think Bunchball will not only bring in people off the sidelines but also expose myriad hidden gems across the entire community. Game on!

    (0) 
  5. Former Member

    How about perks and offers from SAP partners or other related products inside the SAP family? 10% off Columbia gear? Free assessment? I think we can go up a notch, if Klout can do it so can SCN!

    (0) 
  6. Stephen Johannes

    Chip,

    This looks interesting, however I think like many people the real question is what are the goals of the “games”.  Is it for better quality contributions, higher volume of contributions, more ratings, more likes, etc?  In addition are you planning on releasing any snapshots publicly to show “activity” before gamification and then say in six months one year to show the metrics afterwards to everyone that the gamification produced the desired goals of the games to the community.  The other counterpart is that we will also see tracking of negative behavior to determine if gamification had a negative impact.  As an example we may have met our goals, but abuse reports shot up 50%, and plagarism went up 20% during the gamification period or even the opposite abuse reports went down 10% and plagarism went down 30%.

    Finally who is deciding the target goals of the “gamification”? The only reason why I ask this is that desired outcomes of gamification could be different by audience type.  Moderators might want it to improve quality and result less moderation work, space owners might want more activity in their space and SAP might want more “traffic”.  Even though all goals would be great, each one can conflict and cause the other goal not to be achieved if there is a singular focus on one goal(side effect syndrome).

    That being said I’m looking forward to this with a open but skeptical mind to see if this will really improve the interactions and relationships among community members or open up a pandora’s box of new problems.  I am however always appreciative all of the effort you and your teams puts into making SCN a better community for everyone and hope that is new feature is a success.

    Take care,

    Stephen

    (0) 
    1. Luke Marson

      Personally I think the objective is more contributions, but I think there are other ways to do it and I don’t want to see SCN become quantity over quality. The platform will lose its value and good content will get lost in a swamp of mediocrity.

      (0) 
      1. Audrey Stevenson

        Hi Luke,

        I understand your skepticism, but as a member of the team working on the gamification project, I can tell you that the objective is NOT just more contributions. There are numerous goals, and we really are working to improve engagement on many levels, for all of the types of users/roles we have on the site.

        –Audrey

        (0) 
  7. Former Member Post author

    Hi all,  thank you for the excellent comments!

    Tom Cenens, Luke Marson, and Stephen Johannes – to your questions about potential abuse, yes, absolutely, it is something we are very concerned about.  And fortunately, the team leading the gamification project also are responsible for the community activity, points, and moderation efforts.  So we are very attuned to this potential problem. One of the benefits of the Bunchball system is that missions are created and controlled through an administration console that will let us regularly and immediately make changes and fine-tune missions if we spot problems.  The admin console will let us make changes to missions without needing system development and also has valuable reporting to help us evaluate and adjust missions as we go.

    So, I don’t disagree that there is potential for abuse, but we are very sensitive to this, the team works hard to identify and correct those patterns and will continue to be vigilant with the new system – and are hopeful it will allow us to react more actively to systemic problems with specific missions.

    Stephen, I understand your point about differing objectives.  While we do want to increase our audience as a raw measure, we also measure for greater engagement, more positive engagement, and again the team responsible for gamification also work directly with our Moderators on a daily basis and are sensitive to and want to mitigate challenging behavior in the community. We are concerned about the health of the community and absolutely would not choose “more traffic” over a healthy, thriving, engaged community — though I think they are not mutually exclusive either.  I would also be happy to (and would expect us to) share results regularly on the value and results we’re achieving with the gamification project going forward.

    BTW, we also have Moderator system improvements in the roadmap for 2013 as well.  

    William Newman, early in the life of SCN, we experimented with some tangible and even monetary rewards for community activity.  The result at the time were increases in points abuse and we felt it created unhealthy incentives in the system and decided to eliminate them going forward.  While I think Klout provides a valuable service, it’s probably not a good benchmark for us to measure ourselves against as there has been plenty of controversy about the effectiveness of Klout scores.

    Best,

    Chip

    (0) 
    1. Luke Marson

      Hi Chip,

      Thanks for the clarification. I’m not still a huge fan, but I’m going to reserve open-minded opinion until I’ve seen the features in practise.

      I came across this document on a LinkedIn group about Gamification that might be interesting to other readers: What is Gamification?

      Best regards,

      Luke

      (0) 
    2. Steve Rumsby

      I remember the days of tangible rewards on SCN SDN. I even have some of them, still! And I agree they’re best avoided. I might have played the system just a little myself, to get one or two of them πŸ˜‰ . That was before I was enlightened, obviously…

      (0) 
  8. Former Member

    Hi Chip,

    All that starts well,ends well.Hat’s off to all our SCN moderators out there for easy engaging of its members.Gamification,the brain child of Design thinking and innovation of SCN community has its own laurels.Keep up the good work and we are looking forward to enjoy the experience.

    With regards,

    Anandh.k,

    (0) 
  9. Former Member

    Will down-voting of people’s comments be allowed?

    http://www.serverfault.com has a very good gaming system. Their Q&A sites are well moderated. The more points a person has, the more power they get – so the system becomes largely self-moderated and points MEAN something, they are not just for show.

    Without down-voting, the system will be full of people adding poor quality content, just to get points.

    Plus another major factor is the forms themselves. The current forums are very hard to use and navigate around – far worse than the previous forums (which were also bad).

    Also, I used to have a lot more SCN points than I do now. The system has lost some of my points. My user account got confused with another person’s somehow as I saw their questions and answers in my profile, so this also needs to be fixed.

    (0) 
      1. Samuli Kaski

        Are you being sarcastic? I agree that forums are not properly suited for Q&As but Wikis or Blogs certainly are and we have those on SCN.

        Regarding the topic (gaming), I appreciate what you guys are doing but my opinion is that it is a total waste of valuable development time that could be spent more wisely elsewhere. But that’s just my opinion.

        I myself couldn’t care less what points I’m getting and why, all I care about is contributing to the community which has been helpful to me so many times.

        (0) 
        1. Former Member

          No I’m not being sarcastic. As I said in my comment, I specifically said that forums are not good for Q&A (because they contain a lot of ‘noise’). I didn’t even mention Wiki’s or blogs…

          The Stackoverflow model has proven to work very well for Q&A, which is why Google direct people to it for Android development questions- and Google also have forums, Wikis, user groups, blogs, etc. for discussions, examples and walkthroughs.

          Gaming isn’t about getting points like a high-score in games, it’s about encouraging users of a system to come back and keep using the system AND for them to use the system effectively – that is why down-voting is important. For example if someone posts a question and someone replies with ‘I have that issue too’ – that comment isn’t useful (in fact it’s harmful as it’s noise), so should be down-voted/deleted.

          (0) 
          1. Former Member Post author

            Thanks for your comments Paul! 

            A couple of specific thoughts in reply:

            • We considered and debated the idea of down-voting or “dislike” buttons.  However, on balance, we decided to stay with the simple like button wanting to keep the tenor of feedback to the positive and letting less positive content fall through lack of likes.  I know we have not fully achieved that and part of the issue has been challenges we’ve had with login persistence.  We’re working on those issues and will keep monitoring activity in the community as well as feedback from moderators and community members.
            • We’ve watched stackoverflow and they have a great, clean interface and interesting model.  We of course though prefer not to split the conversations (blogs, documents, forums) into different places.  We think there’s value in having all of these “modes” of conversation contained in a single space focused on topic areas with a common UI, flow, member identities, etc.

            Thanks for your feedback on gamification as well!  We’re moving along and getting closer to launch.  The systems are looking very solid and the teams are excited to get everything launched and out to the community right away!

            Best,

            Chip

            (0) 
  10. Julian Phillips

    Will there be a place in this all new SCN for users such as myself who choose to avoid social networking because of privacy / abuse concerns; but who have plenty to contribute in terms of SAP knowledge, skills and enthusiasm? I have no facebook account – nor will I ever have one. Will facebook / social networking become a requirement. Will you be excluding me and others like me because of this choice, or is there a place for those of us who dislike this all new age of diminishing privacy concerns and global targetted advertising?

    (0) 
    1. Steve Rumsby

      Liking on SCN is an entirely internal thing. No Facebook, Twitter, Google+ or anything else required! Just hit the “Like” link at the bottom of a comment or the top right of a blog post.

      Steve.

      (0) 
      1. Julian Phillips

        Thanks Steve – I just tested it by liking your reply – and that helps me like SCN a whole lot more. I think it is critical for success and for inclusion of all likely participants that SCN does not go for increased integration with other social networks (long may this continue). By all means build an SAP social network, but I appreciate being given the choice as to which of these schemes I buy into – and which I stay a mile clear of.

        (0) 
  11. Former Member

    I look forward to using this system! I just hope that this will not only increase the quantity of contributions, but the quality as well.

    I wonder if this system will also be available in SAP notes. I know we can already rate them but I believe being able to add some comments directly in there could be beneficial to others.

    Also, I totally agree with Paul Richardson regarding the down-voting! Ideally, the influence of ratings and comments made by people who already have a “high score” should be more important than from people who have almost nothing. Not only it would make sense but it might also reduce potential “cheating”.

    (0) 
  12. Steve Rumsby

    I’m sure the answer to this is “yes” but I’m going to ask it anyway. I assume thought has been given to how SCN will work, and feel, for those members who want nothing to do with the gaming activities? It would be unfortunate if the gamification process damaged the experience for such people, or worse dissuaded them from participating.

    I have had that experience before myself, in a completely unrelated context, and I wouldn’t want to see it happen to SCN.

    (0) 
  13. Former Member

    To me, writing articles, blogs answering questions … allow me to think in a different way and to validate my knowledge more than getting points.
    Reading the posts on SCN and liking answers or thanking people is more to say I appreciate the person who took time to help than giving him points.

    I’m also afraid that Gamification will increase quantity and decrease quality of SCN, but I’m very curious to see the result and I’m sure the moderator will keep a close eye on strange behaviors.

    (0) 
  14. Trong Minh (Woody) Nguyen

    Hi Chip!

    Wonderful! Our SCN are going to be more and more interesting πŸ˜€ Hope it will be launched soon πŸ™‚

    Honestly, from the very first day joining SAP (HCM module), I had no idea, no experience, didn’t join any SAP HCM training course (until now: not yet πŸ˜€ ), without SCN (in the past I called it as SDN πŸ˜€ ) I couldn’t work and resolve issues in customer’s system πŸ™‚ How I am appreciated our experts in SCN. After that I followed some experts/ moderators, investigated their documents, there suggestions in many threads, it helped me a lot. Without this program, how could I know who I should be follow πŸ˜€

    Please launch asap, I am looking forward to seeing more advantages and sure that our SCN is more and more … How can I say?… yes… GREAT πŸ™‚

    Regards!

    Woody

    (0) 
  15. Frank Buchholz

    Is there a way to opt-out from gamification for my user?

    I just want to continue creating high-quality blogs, documents or code sniplets from time to time, and I’m happy if my follower mark them as valuable and use them.

    But I don’t want to hunt for points or badges.

    On the other hand I drive crazy with all the ongoing changes of the framework of SCN Documents, Blogs, Wikis, Code Exchange, SAP Jam Groups, multiplied with the same game SAP internally with SAP internal Communities, Documents, Wiki, etc. which put me into a search-every-day-from-scratch-again mode.

    Just keep it stable for a while…

    Kind regards

    Frank

    (0) 
    1. Former Member Post author

      Hi Frank,

      Thank you for contributing to the community as both an expert and a moderator!  The community appreciates it.

      We are actually planning to introduce an ability to opt-out, but it will not be in place at launch.  However, with or without an opt-out feature, you can certainly continue to create content in SCN, and members will like it, rate it, comment on it, etc.  There’s no need for anyone to “hunt for points” if they’re not interested in doing so. Points will continue to be awarded to you automatically as they have been in the past (e.g. you currently are a Silver level member and have a Silver badge as well as moderator and SAP employee badges.)

      There will be new opportunities for people who want to take part in missions for additional types of badges, but no one is required to participate in them. Members might obtain an additional badge for writing a blog or taking some action in the system, but no one has to make an effort to pursue badges if they’re not interested.

      Hope that helps!

      Chip

      (0) 
      1. Former Member

        As long as the “opt out” implementation does not materialize to be knowledgable folks leaving SCn because of the childish points based systems, I am fine with it.

        But I have two other concerns as well:

        • See your ranking relative to friends you follow and that follow you” -> we regularly have problems with rivalry instead of collaboration. It is perhaps anyway a feature of a SAP community were competing consulting companies meet, but on an individual basis I have made many friends here and helped them and they have helped me because we have people like Frank Buchholz who set the tone and the quality benchmark. It is not a contest and that is not what knowledgable people want from SCN IMO.
        • Along with the points system came the side-affect that people could use it to measure themselves and others and their employees. This is regularly a source of points gaming the system if the data is used for appraisals of any sorts. Gaming an appraisal is tantamount to defrauding your company if the appraisal also has remunerative benefits. It will be interesting to see whether “missions” as a way of classifying and generating points behaviour encourages this and the various waves of noise levels and whether moderators will have a way of monitoring mission-based misuse. E.g. in September each year there is a race for points as the freshers are released from their institutes – now their trainers and managers can create missions for them, and I am not convinced that it will always be of a qualitative nature.

        SCN also has a governance responsibility to create a platform which is healthy, and not just noisy to report on some KPIs and missions.

        But lets see what happens on Sunday…  πŸ™‚

        Cheers,

        Julius

        (0) 
    2. Marssel Vilaça

      “hunt for points” is a good topic. We don’t need desperately pursue points to increase reputation. Points only must be a way to say thank you. When you are fulfilled of points means you helped several people by your shared knowledge.

      It’s unquestionable that points attracts new contributors and keeps frequent others . The Moderators should face it seriously enough to mark open discussions as resolved if it wasn’t properly done. This is a way to say thank you for the ones which contributed voluntarily in the SCN.

      Best Regards

      (0) 
  16. Frank Koehntopp

    Congrats on the new features!

    I’d still love to see sosme work on the discoverability (I me<n, if gamification aims to make users discover more SCN features, having to learn how to discover gamification features first will not help πŸ˜‰ )

    Can’t we add something in the menu bar…? LIke, next mission or badges?

    Anyway, just a first impression – more once I’ve completed some missions πŸ˜‰

    (0) 
    1. Laure Cetin

      Hi Frank,

      Did you see that when you click on your points at the top of the page (the masthead) you see a summary of your achivements, and a “next mission” recommended to you, determined by your activities on SCN (unfortunately the badge is not clickable). And “more” leads you to your reputation tab.

      Screen shot 2013-04-29 at 10.02.13 PM.png

      It’s already a start, isn’t it? πŸ˜‰

      Laure

      (0) 
  17. M. Abdul Jamil

    hi all,

    nice to see the enhancement regarding on scn forum and with the help of new enhancement, you can easily check and get the idea about scn users. I was getting a point issue and I had sent mail to scn support that life time points should be shown on main page which now happened.

    congrats to all those who have done it.

    Regards,

    MA JAMIL

    (0) 
    1. Luke Marson

      There is no leaderboard for gamification – I already asked the question. It is not possible to rate them because users can perform different missions and therefore side-by-side comparison is not a useful measuring stick.

      (0) 
      1. Laure Cetin

        Yes, rather than just a list of people I would like to focus on recognizing special achievements related to gamification. Stay tuned, we are cooking something πŸ™‚

        (0) 

Leave a Reply