On February 5th, 2013, a very interesting customer facing event took place at the Executive Briefing Center in Palo Alto. This event, SAP NetWeaver User Interaction Customer Summit: ‘Intuitive User Experience MadeReal’, was well attended by SAP customers and partners. Here is a link to the FB page with some of the post-event networking reception pictures.
One of the challenges that SAP is facing is that the power of SAP applications means the complex functionality which gets in a way of wide adoption throughout the enterprise. The complexity is a challenge especially for so called occasional or infrequent users of SAP systems. The summit focused on solutions that address this problem, and by presenting them side-by-side did a great job of co-positioning them to eliminate confusion and help customers navigate a great variety of offerings.
Together with customers we enjoyed presentations on HTML 5, SAP NetWeaver cloud portal and consumption of portal on mobile devices, partner solutions around Adobe Forms and Open Text Integration with Portal, listened to a few customer success stories, learned about security offerings. And we had a great opportunity to share our stories – how Duet Enterprise and Gateway help customers and partners build solutions that make casual users’ experience with SAP so transparent, that they often do not realize that they are indeed interacting with SAP! Examples of web and mobile applications providing real-time interactive access to the SAP data presented in the most creative and modern looking user interface, caused lots of interest for SAP NetWeaver Gateway in the audience. I covered the Gateway story while Agnes Dimayuga presented the story of Duet Enterprise where workflow approvals, team collaboration in SAP workspace, creating activities and logging hours in SAP backend systems, all done directly from Microsoft Outlook or SharePoint, highlighted the capabilities of Duet Enterprise to enable intuitive end user solutions. On the picture below you see Agnes presenting at the summit.
Existing solutions cover a number of scenarios. For example, just published article at SAP SCN http://scn.sap.com/community/duet-enterprise/blog/2013/02/11/create-a-simplified-user-experience-for-purchasing-using-duet-enterprise
showcases Duet Enterprise based SRM integration and we will continue talking about the most popular scenarios around solutions focused on other lines of
We are looking forward to more opportunities to share our stories and help new customers expand the power of SAP to their entire employee base!