Just lately I have been investigating the effectiveness of infographics on documentation and education of SAP business processes. Here is an example from the area of exception management and MRP.

In the attached picture you can see an infographic, depicting suggested steps in a day of a tactical materials planner. the tactical materials planner tends to exception messages on a daily basis while the strategic materials planner performs a periodic analysis, segmentation and policy setting exercise.

any feedback on this form of documentation is greatly appreciated.