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Three innovative organizations provide insight into how government organizations are evolving to transform their interactions with key stakeholders and the role of technology and information management in this transformation:

Listen to Bill Oates, CIO of the City of Boston, talk about how his city organization is trying to engage directly with its citizens and is improving services using SAP solutions for enterprise performance management – giving city officials and residents the ability to find out what city agencies are doing, how well they are doing it, and where they can improve.  Link to City of Boston Video

The City of Edmonton’s CIO, Chris Moore, shares his vision of a “Best Run” city and how Edmonton is achieving that vision by embracing the consumerization of information technology.  Link to City of Edmonton Video

Best Run Governments – Thought Leader Video featuring City of Boston, City of Edmonton and Center for Technology in Government (CTG) – Find out how governments are using technology to innovate public policy and information management, to increase good governance, and foster citizen engagement. Theresa Pardo, Director of the Center for Technology in Government discusses the direction of open government initiatives and the recently released CTG white paper The Dynamics of Opening Government Data

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