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OCME, an Italian industrial machinery company, has been providing packaging, palletizing, and logistic systems around the world since 1954. The company recently made an IT investment to help improve their customer service. According to Gabriele Folli, OCME’s Marketing Manager, their operations needed to be more flexible in order to sense and respond to customer requirements and market challenges immediately. “Our goal is to strengthen our presence abroad through the creation of local sales and service units in strategic countries and to be effective and rapid in meeting those challenges,” said Folli. “IT help is crucial for us.”


In order to meet this goal, OCME implemented SAP CRM rapid-deployment solution  – and in only 8 weeks! Check out the video and slide below to learn how this rapid-deployment solution ‘answered all their needs’:


https://youtube.com/watch?v=RisDefK-0ZY

(click on the slide image to enlarge)

OCME_RDS.jpg

To learn more about OCME’s rapid-deployment implementation, check out this blog: The Need for Speed: How OCME Wins with SAP Rapid Deployment Solutions

Follow SAP Rapid Deployment Solutions on Twitter: @SAPRDS

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