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Author's profile photo Former Member

Remote support component merges with Solution Manager diagnostics

Remote support component, is a system monitoring and analysis platform, specifically for SAP customers who only have an SAP BusinessObjects Enterprise XI 3.1 install base.

Current development of remote support component has stopped and all future development and bug fixes will be considered in the development of a trimmed down edition of Solution Manager for Java, which will likely be named Solution Manager Diagnostics.

A monitoring solution that will work with SAP Business Intelligence Platform 4.0 is currently under development and more information on development progress will be advertised once we are closer to the release date.

In the meantime, we offer the following options for extended diagnostics for SAP Business Intelligence Platform 4.0.


EarlyWatch Alert


SAP Solution Manager


Note 1653689 – SolMan 7.1: Managed Sys Setup – BI Platform 4.0

Wily Introscope stand-alone configuration


Note 1540591 – Wily Introscope Setup for SAP BOE 4.0

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      Author's profile photo Former Member
      Former Member

      Thanks for the update.

      Author's profile photo Michael Wonderlich
      Michael Wonderlich

      Will Solution Manager Diagnostics monitor BOE XI 3.1?

      Author's profile photo Former Member
      Former Member

      You can find a list of supported products here:

      Please note that this information relates to current, already released versions of Solution Manager. I cannot comment on future versions as of now.