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Syclo Blog >> How to Build the Mobile Business Case – Part 2

In this part of the article, we will dive into how mobile apps enable significant improvements across your business processes.  We will focus on the value of complex employee applications.  The following are some examples of expected improvements organizations have experienced.


Value Source

Expected Improvements

Benefit Range

Increase Revenue

Improve First-Time Fix Rates

15% – 20%

Reduce Unplanned Downtime

20% – 30%

Reduce Costs

Eliminate Admin Time of Manual Paper Orders

90% – 100%

Increase Work Order Capacity

20% – 30%

Minimize Overtime Costs

40% – 60%

Reduce Inventory Carrying Costs

5% – 10%

Eliminate Manual Data Entry into CRM

90% – 100%

Optimize the balance sheet

Accelerate Days Sales Outstanding

10% – 15%

Reduce Spare Parts Inventory

10% – 15%

Reduce Pick Errors

10% – 15%

Now if we dig in deeper, lets discuss how mobile maintenance can see improvements in their environment.  First planner efficiency typically means increased number of work orders tracking by 30 – 45%.  This is possible because you can:

  • Eliminate time spent printing, sorting, collating, and distributing paper work orders
  • Reduce changes to assignments, real time prioritization of assignments
  • Allow for craft sequencing
  • Increase supervisor communications

Secondly maintenance technician efficiency typically improves by at least 40 minutes per day per technician.  This is possible because you can: 

  • Eliminate non-value added travel / walk time
  • See equipment  history available at point of performance
  • Perform real-time notification creation

Thirdly asset reliability has been seen to increase by 20% or more.  This is possible because you can: 

  • Improved first time fix rate
  • Have faster maintenance response time
  • Improve preventative maintenance and job plans
  • Extend asset life and improved OEE

Lastly accurate data enables you to make confident real-time decisions.  Again this is possible because you can: 

  • Reduce data entry errors
  • Reduce paper / printing
  • Enforce business rules
  • Provide detailed labor accounting

As you can see, best of breed and successful organizations including those with EAM operations achieve long-term sustainable growth using mobile.  Mobile enables them to plan, produce, and deliver safe, high-quality products for customers globally. Also they can consistently produce high-quality, regulatory-compliant products at a lower cost.  Finally they have superior customer service while minimizing downtime.

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