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South Africa-based mining group Exxaro is the fourth-largest coal producer in South Africa and the third-largest global producer of mineral sands. Having evaluated six other products besides SAP CRM, Exxaro chose SAP CRM to help the company meet its main objective: achieving a cost-effective back-to-front-office solution for improving service delivery to all customers  from its own employees to its vendors. Implementing SAP CRM 7.0 and SAP BCM

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