In one of my recent post on TOP 3 Key Success Factors For a Comprehensive Knowledge Management Strategy I elaborated on how to define your strategy, how to cluster and structure your content and last but not least how to implement a knowledge management (KM) governance model in order to keep your content up-to-date.
However, when looking at recent Mobility Enterprise predictions (see Computer World article), one major pillar should be added to this definition: Mobile Availability. What is your mobile strategy for a comprehensive KM solution?
When looking back into 2012 being responsible for services sales enablement at SAP, most often field colleagues asked me the following question: “Can I also use your presentation material on my mobile device?”.
That was actually a good question, as our primary goal within the enablement team is to provide assets that the field can use during a customer meeting. And once colleagues are accessing information and knowledge more and more remotely from their mobile devices, was at first a real challenge for the team.
Following two key observations at least from an sales enablement perspective:
You might also like:
Top 3 Key Success Factors for a Comprehensive Knowledge Management Strategy
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
38 | |
19 | |
13 | |
13 | |
11 | |
10 | |
10 | |
10 | |
8 | |
8 |