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This is a very challenging blog by Henry Blodget I came across, which pops my bubble .. For a moment …

Anyone who believes in ‘Mobile First’ needs to look at this photo

What are these myths?

Here are the two big ones:

The future will be mobile ONLY. No one will have any need for laptops or desktops anymore this story goes. We’ll all just use tablets and smartphones. And “fixed Internet” content, communications, and commerce companies will be replaced by “mobile” versions.

All companies should design for mobile FIRST, treating the desktop Internet as, at best, an afterthought.  Those archaic keyboard-operated “big screens,” this theory goes, will be replaced by small touch screens. And all advertisers, content, communications, and commerce companies need to radically change their focus to reflect this.

But wait, although what he is saying and showing is correct for the moment, its because the staff are having to use desktop computers because the applications, they are forced to use desktop software.

Where is the voice to computer text dictation ?

Where are the video conference calls from mobile devices ?

Why are all these people in an office ? Why not working from home or on the road or where the story is ?

Henry has a point, but I have seen the future and there are no legacy desktop computers and applications in it ๐Ÿ™‚

Long live the mobile worker.

A Video on same theme: Mobile mobile mobile mobile mobile mobile or not

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5 Comments

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  1. Stephen Johannes

    Yes if the application targets only a group of office workers then mobile first is not a great idea.  I think we could agree that a CRM application supporting an interaction center(call center) should not necessarily be designed as mobile first as most of the agents will be sitting at fixed workstations.

    That being said other processes aimed at remote on the road workers such as your fields sales group should be mobile first.  The problem is that most CRM system to support these agents are designed for desktop connected worker first and then mobile last.  In addition if you want to enable mobile access to these systems many vendors treat it as a profit center to bleed the customer dry instead of commodity value-add service.

    I think the real point of mobile first is that mobility should not be treated as some “premium” access channel but rather just another commodity based access such as e-mail.  We might be still a little away from being able to do that, but long-term if your application does not include mobile communication channel as part of the “base offering” then you are going to be out of luck.

    SAP made this mistake when thick clients transitions to web browsers and based on the current sales models the mistake is going to be made again regardless of how good the technology again the lack of applications integrated from the ground up is going to be the problem.  The next generation application suite that SAP will deliver to replace the current SAP ERP, must not treat mobile as a bolt-on, but rather a fundamental access to the next generation ERP that does not require a bolt-on access.

    Despite ITS, Webdynpro Java, Webdynpro ABAP, most ERP customers are still stuck using the SAP GUI thin desktop client instead of a browser.  The way we access ERP for day to day work is still the same as it was 10+ years ago despite web browser technology being advanced enough to not require a thin desktop client.  The real question now is whether mobile will repeat these same mistakes with the next generation of ERP software.

    Take care,

    Stephen

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  2. Patrick Brandicourt

    My personal translation of SAP message of “Mobile First” is more an internal message to SAP teamS : you need to design your application on a different manner (to provide only the relevant information to the users in a simplified manner, not to design screens which looks like a database interface).

    If you do not use a simplified marketing message you can not change the organisation behavior.

    So even if I am professional user at my desk I am still expecting a better user interface : to have only the relevant data … So Mobile First is not about the “technology” it is about a mindset.

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  3. Geek Impossible

    HI….

    As per SAP,Its not about Targeting only group of people,Its trying to reach every customer

    Larger enterprise, medium  EnterPrise.

    Though i carry Smart Phones… still i love to work with Desktop.

    Coming to topic , Debate in Vedio.

    Though Smart Phones (Iphone or andriod) mobiles support more memory (16GB, 32GB or 64 GB capability).

    Those are meant to handle Light weight data that can be easily transfered.

    It may be possible for few companies or few enterprises to push all the data in Mobile Basket.

    For SAP to push all data in Mobile Basket, its not easy job. But for sure SAP came using HANA Technology, this can be adressed.

    Where are the video conference calls from mobile devices ?

    It depends on purely on the comapny, if they want to do Vedio conference from Home for every employee.

    There should be a need or demand for any demand.

    Why are all these people in an office ? Why not working from home or on the road or where the story is ?

    I agree mobile First means,Not everything going to be changed in a day or Year. It will takes its own time.

    coming to your question. i guess this point applies to few business scenarios.

    But SAP is providing a provision for end users to avail the features in both ways. It doesnt says it stop support for PC dekstop.

    Henry has a point, but I have seen the future and there are no legacy desktop computers and applications in it

    coming to this point, how much long duration of that future even i am not sure.it defifnitley take time.

    coming to Stephen comments…..

    For CRM Interaction Center Agents need not be at fixed Locations.

    I Agree your points

    1)point of mobile first is that mobility should be treated as some “premium” access channel

    As per your comments,I am not getting your point that,in which way SAP going wrong.

    As per my knowledge SAP says it supports Mobile, It doesnt say we stop services for Desktop.

    To manage whole SAP software in Mobile not sure about the future scenario.

    The next generation application suite that SAP  wont replace the current SAP ERPwith Mobile. But its addon to SAP ERP.

    The way we access ERP for day to day work is still the same as it was 10+ years ago despite web browser technology being advanced enough to not require a thin desktop client

    Yes i Agree there is no much change in accessing the Data from End user point of view.

    SAP ERP base is so flexible, to replace its almost like a long run goal for SAP.

    Coming to Ptrick comments….

    SAP has to  design application on a different manner (to provide only the relevant information to the users in a simplified manner,

    not to design screens which looks like a database interface).

    Even i am bored same screens of SAP Everywehre. Change has to come, not sure if SAP wants same UI standards to mainatian

    I agree with your point…Mobile First is not about the “technology” it is about a mindset.

    who knows in futrue people want work from home from other devices(not exactly mobile it can be your HomeScreen too(TV))… ๐Ÿ˜‰

    Conclusion. As per my information SAP is trying to reach more number of customer using Mobile access channel.

    Its not stoping services to old Desktop customers.well SAP ERP foundation is (good)foundation. No one can change it.

    SAP ERP is such a wonderful product, i am sure SAP wont change for sake of changing it(due to mobile or somehting else).Enhancing is more important…..

    Advacne Happy New Year 2013 to evrey One…. ๐Ÿ™‚

    Take care

    GI.

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